Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katherine Grabowski

Johnson City,TN

Summary

Dynamic Assistant Relationship Manager with proven expertise at Bank of Tennessee, excelling in relationship building and account management. Enhanced client satisfaction by streamlining onboarding processes and delivering precise financial reports. Adept at multitasking and fostering teamwork, consistently achieving high customer satisfaction. Recognized for adaptability and attention to detail, driving a 20% improvement in client retention.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level transcription or data entry position; Ideally fully remote.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

14
14
years of professional experience

Work History

Assistant Relationship Manager

Bank Of Tennessee
03.2011 - Current
  • Supported relationship management by coordinating client communications and scheduling meetings.
  • Assisted in preparing financial reports and presentations for client reviews.
  • Responded promptly to client inquiries, enhancing overall customer satisfaction.
  • Facilitated smooth transitions during account onboarding by guiding clients through required documentation procedures and promptly addressing any issues that arose.
  • Assisted Relationship Managers in managing a diverse portfolio of clients, ensuring optimal satisfaction levels.
  • Maintained organized documentation of client accounts and service requests.
  • Collaborated with team members to streamline onboarding processes for new clients.
  • Strengthened client relationships by providing consistent support and addressing their financial needs.

Volunteer

Bank of Tennessee
03.2011 - Current

Volunteer work during our annual shred day as well as painting and exterior upkeep through United Way.

Education

High School Diploma -

Sullivan Central High School
Blountville, TN
05.2009

Skills

  • Adaptability and flexibility
  • Attention to detail
  • Written and verbal communication
  • Multitasking Abilities
  • Microsoft Word
  • Reliability
  • Document typing and formatting
  • Deadline oriented approach
  • Teamwork and collaboration

Timeline

Assistant Relationship Manager

Bank Of Tennessee
03.2011 - Current

Volunteer

Bank of Tennessee
03.2011 - Current

High School Diploma -

Sullivan Central High School