Katherine Green
Port Charlotte
Summary
Motivated professional with a strong work ethic and adaptability. Proven ability to excel in unsupervised environments while delivering exceptional customer service. Skilled in multitasking and time management, ensuring positive experiences for all customers. Committed to fostering compassionate interactions and building lasting relationships.
Overview
10
10
years of professional experience
Work History
Cake Decorator
Winn Dixie Supermarket
Port Charlotte
01.2015 - Current
- Formulated designs based on customer specifications.
- Measured ingredients accurately according to recipes used in the bakery.
- Assisted customers in selecting appropriate cake designs for their events.
- Incorporated creative elements into cake designs as requested by clients.
- Organized supplies to ensure efficient workflow during cake decorating process.
- Cleaned work area after completing each project for sanitation purposes.
- Kept up with industry trends regarding new flavor combinations and design ideas.
- Monitored inventory levels of baking supplies and alerted management when restocking was necessary.
- Ensured all tools were sanitized prior to beginning each project.
- Provided guidance to other team members regarding proper cake decorating techniques.
Bakery Manager
Winn Dixie Supermarket
Port Charlotte
09.2021 - 01.2022
- Created cost-effective strategies to reduce waste while increasing productivity levels.
- Ordered necessary ingredients for daily operations, ensuring availability of items needed for recipes.
- Performed administrative tasks such as scheduling employee shifts, preparing payrolls and managing customer complaints.
- Ensured compliance with food safety regulations and health codes in the kitchen area.
- Monitored staff performance, providing feedback and guidance to ensure quality standards were met.
- Performed routine maintenance tasks such as cleaning equipment or restocking shelves.
- Trained, supervised and evaluated bakery staff on proper baking techniques and safety procedures.
- Maintained inventory of supplies, ingredients and equipment used in the production process.
- Implemented quality control standards, conducting regular product and equipment inspections to ensure compliance.
- Planned and executed bakery layout and design for optimal operation and customer experience.
Education
Some College (No Degree) - Teacher
Ashford University
San Diego, CASkills
- Customer consultation and communication
- Sanitation and food safety
- Quality assurance and compliance
- Time management and organization
- Continuous learning and adaptation
- Hospitality expertise
- Phone communication and interpersonal skills
- Patience in customer interactions
- Strong work ethic
- Prioritization skills
Timeline
Bakery Manager
Winn Dixie Supermarket
09.2021 - 01.2022
Cake Decorator
Winn Dixie Supermarket
01.2015 - Current
Some College (No Degree) - Teacher
Ashford University
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