Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katherine Grimet

Au Sable Forks

Summary

Dynamic and detail-oriented professional with experience at Forrence Orchard, excelling in quality control and inventory management. Proven ability to enhance team performance through effective communication and problem-solving skills. Recognized for maintaining high safety standards and achieving operational efficiency in warehouse operations. Committed to delivering exceptional service and fostering collaboration.

Overview

10
10
years of professional experience

Work History

Wearhouse Worker

Forrence Orchard
09.2017 - Current


  • Conducted quality control inspections to ensure compliance with company standards.
  • Monitored stock levels and communicated replenishment needs to management regularly.
  • Consistently lifted materials weighing as much as Number pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.

Member Service Representative

Mountain Valley Federal Credit Union
06.2021 - 01.2023
  • Assisted members with account inquiries and transaction processing to enhance service experience.
  • Educated clients on credit union products and services, promoting informed decision-making.
  • Maintained accurate member records using internal systems to ensure data integrity.
  • Resolved member issues promptly, demonstrating strong problem-solving skills and attention to detail.
  • Supported training initiatives for new staff, fostering a collaborative learning environment.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Provided exceptional service through active listening, understanding member needs, and offering appropriate solutions.
  • Verified customer identification and documentation for compliant transactions.

Key Holder Supervisor

Dollar General
09.2018 - 01.2019
  • Supervised daily operations, ensuring compliance with company policies and procedures.
  • Trained and mentored new staff, fostering a collaborative team environment.
  • Managed inventory levels, utilizing point-of-sale systems for accurate tracking.
  • Implemented operational improvements, enhancing customer service experiences and efficiency.
  • Coordinated sales floor activities, optimizing product placement for increased visibility.
  • Resolved customer complaints effectively, maintaining high satisfaction rates and loyalty.
  • Completed store opening and closing procedures.
  • Counted out cash drawers and balanced totals.
  • Updated store displays frequently to maintain freshness in presentation while highlighting key products or trends effectively.
  • Improved customer service by projecting friendly and knowledgeable attitude.
  • Handled escalated customer issues calmly and professionally while working towards mutually beneficial resolutions in alignment with company values.
  • Managed daily store operations, including opening and closing procedures, cash handling, and staff scheduling.
  • Received and counted money.
  • Trained new employees on company policies, procedures, and best practices to ensure consistent performance across the team.

Sales Associate

JCPenney
02.2016 - 06.2017
  • Delivered exceptional customer service to enhance shopping experience and foster loyalty.
  • Assisted in inventory management to ensure stock accuracy and availability for customers.
  • Engaged with customers to understand needs and provide tailored product recommendations.
  • Operated point-of-sale systems efficiently, processing transactions with accuracy and speed.

Education

Massena Central
Massena, NY
06.2017

Skills

  • Packaging and labeling
  • Picking and packing
  • Self-motivated and disciplined
  • Cleaning and organizing
  • Heavy lifting
  • Loading and unloading
  • Warehouse safety
  • Order picking
  • Clear communication
  • Attention to detail
  • Problem-solving
  • Sorting and labeling
  • Material handling
  • Warehouse operations
  • Team collaboration
  • Punctual and dependable
  • Unpacking merchandise
  • Receiving and processing shipments
  • Inventory management
  • Materials handling and transport
  • Data entry
  • Safety protocols
  • Storage organization
  • Basic mathematics
  • Assembly and production
  • Safety training
  • Health and safety regulations
  • Hazardous materials handling
  • Space optimization
  • Microsoft outlook
  • Time management
  • Multitasking and organization
  • Verbal and written communication
  • Willing to learn
  • Physical strength and stamina
  • Critical thinking
  • Decision-making

Timeline

Member Service Representative

Mountain Valley Federal Credit Union
06.2021 - 01.2023

Key Holder Supervisor

Dollar General
09.2018 - 01.2019

Wearhouse Worker

Forrence Orchard
09.2017 - Current

Sales Associate

JCPenney
02.2016 - 06.2017

Massena Central

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Katherine Grimet