Katherine Hardy
Okeechobee,FL
Summary
Spirited sales professional, skilled in effective communication and adaptability, Excelling in building customer relationships and staying abreast of industry trends to drive sales growth. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills, Poised to contribute to team success and achieving positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
17
17
years of professional experience
Work History
Showroom Sales Assistant
Jeanette's Interiors, Inc.
12.2017 - Current
- Developed strong customer relationships through attentive service and expert product knowledge, resulting in repeat business.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Built relationships with customers and community to establish long-term business growth.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Leveraged strong interpersonal skills to build lasting relationships with customers, fostering brand loyalty and repeat business.
- Promptly responded to inquiries and requests from prospective customers.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Showroom Sales Associate
Floor City USA
08.2014 - 08.2016
- Increased showroom sales by providing exceptional customer service and product knowledge.
- Enhanced customer satisfaction by providing exceptional product knowledge and personalized recommendations.
- Assisted customers in selecting appropriate flooring materials based on their preferences, budget, and space requirements.
- Performed cash, card, and check transactions to complete customer purchases.
Flooring Sales Specialist
Jeanette's Interiors, Inc.
09.2007 - 06.2013
- Maintained in-depth understanding of all available brands and types of flooring available to customers.
- Assisted customers in selecting appropriate flooring materials based on their preferences, budget, and space requirements.
- Handled customer complaints professionally and effectively, turning potentially negative experiences into positive outcomes.
- Organized product displays for better visibility and accessibility, improving the overall shopping experience for customers.
- Kept up-to-date with industry trends and new products, providing clients with the latest flooring solutions available.
Education
High School Diploma -
Dothan High School
Dothan, AL.George C Wallace Community College
Dothan, ALPensacola State College
Pensacola, FLSkills
Ability To Engage Diverse Customers
Adaptability and Flexibility
Attention to Detail
Customer Needs Assessment
Effective Written and Verbal Communication
Product Knowledge
Professionalism
Strong Organization
Task Prioritization
Timeline
Showroom Sales Assistant
Jeanette's Interiors, Inc.
12.2017 - Current
Showroom Sales Associate
Floor City USA
08.2014 - 08.2016
Flooring Sales Specialist
Jeanette's Interiors, Inc.
09.2007 - 06.2013
High School Diploma -
Dothan High School
George C Wallace Community College
Pensacola State College
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