Katherine Hayes
Rochester,NY
Summary
Experienced Makeup Artist with 8+ years of experience in the beauty and customer service industry. Skilled at handling high volume customer needs, creating client and team relationships, and meeting sales goals.
Overview
8
8
years of professional experience
Work History
Permanent Makeup Artist
Easy Tiger Electric
Rochester, NY
02.2022 - Current
- Applied topical anesthetics prior to procedure.
- Mixed pigments according to client's desired color and shape.
- Developed relationships with potential clients through networking events or referrals.
- Created aftercare instructions for each client's individual needs.
- Maintained counter hygiene standards with sanitized display units, tools and testers.
- Maintained records of all clients' treatments.
- Stayed up-to-date on industry trends and best practices.
- Followed safety protocols while performing procedures.
- Ensured compliance with state regulations regarding sanitation standards.
Lead Makeup Artist
Scott Miller Salon
Rochester, NY
05.2018 - 09.2022
- Cleaned display units, tools and testers throughout day to reduce spread of harmful germs or bacteria.
- Researched makeup trends to learn about new products and techniques by using YouTube, beauty blogs and magazines.
- Trained and mentored new makeup artists in product knowledge, application technique, sanitation protocols, and customer service skills.
- Developed and implemented makeup techniques to enhance the look of models for fashion shows.
- Performed touch-ups throughout photoshoots as needed to maintain desired looks.
- Provided makeup services for weddings, proms and other special events.
- Kept work stations clean and sanitized scissors, combs and other styling tools.
- Collaborated with other makeup artists to achieve team and counter goals.
Retail Sales Associate
Sephora Inside JCPenney
Rochester, NY
06.2016 - 08.2018
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Prepared merchandise for purchase or rental.
- Provided product information and answered customer questions.
- Initiated friendly conversation with customers to determine level of assistance required.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Tracked inventory levels throughout the day and restocked items as needed.
- Identified needs of customers promptly and efficiently.
Education
Associate of Applied Science - Hospitality
Monroe Community College
Rochester, NY11-2017
Skills
- Appointment Scheduling
- Portfolio Development
- Anatomy and Physiology
- Problem-Solving Capabilities
- Professional Networking
- Makeup Application
- Customer Consulting
- Brand Building and Awareness
- Client Consultations
- Special Occasion Makeup Application
- Sales and Upselling
- Client Relationship Building
- Sales Strategy
References
Freddy Torres - Previous Manager Mac Cosmetics Scott Miller Salon (585) - 451- 7448
Sydney Woods - Current Shop Owner/Trainer Easy Tiger Electric (585) - 770 - 8002
Timeline
Permanent Makeup Artist
Easy Tiger Electric
02.2022 - Current
Lead Makeup Artist
Scott Miller Salon
05.2018 - 09.2022
Retail Sales Associate
Sephora Inside JCPenney
06.2016 - 08.2018
Associate of Applied Science - Hospitality
Monroe Community College
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