Katherine HELMS
Automotive Sales Manager
Woodstock,GA
Summary
Professional sales leader with proven track record in driving revenue growth and optimizing sales strategies. Strong focus on team collaboration, ensuring adaptability to changing market conditions, and achieving results. Expertise in customer relationship management, sales forecasting, and staff development, with keen ability to motivate and lead teams towards surpassing targets. Renowned for strategic planning, effective communication, and unwavering commitment to excellence.
Overview
18
18
years of professional experience
Work History
General Sales Manager
Chatham Parkway Toyota
Savannah, GA
08.2018 - 09.2019
- Coached sales associates in product specifications, sales incentives and selling techniques, increasing customer satisfaction ratings to 98.9%
- Developed and strengthened high-performance sales team increasing sales volume and gross profit
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies
- Introduced used car inventory management measures, increasing speed to market and sales turn to less than 60 days
- Led daily meetings with sales and F&I managers , to review goals and process implementation to achieve said goals
General Manager
ALM, Atlanta Luxury Motors
Kennesaw, GA
06.2016 - 08.2018
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Increased units by 55%, broke sales records month over month and year over year.
- Created, managed and executed business plan and communicated company vision and objectives to motivate teams.
- Trained, coached and mentored staff to ensure smooth transition of new sales process.
- Completed talent acquisition and management for 10+ internal/external placements.
General Sales Manager
Stonecrest Toyota
Lithonia, GA
11.2014 - 06.2016
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Determined merchandise price schedules promotions and discount rates.
- Developed sales strategies to maximize revenue generation.
- Partner with the F&I department to develop and coordinate best practices for the most efficient and effective sales approach.
General Manager
Bartow Motors
Cartersville, GA
03.2012 - 11.2014
- Maximized efficiency by coaching and mentoring personnel on sales principles, industry practices, company procedures and Elead system.
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Enhanced operational success through effective staffing, strong training, and well-timed customer service.
- Designed modern employee recognition program which boosted productivity and improved morale.
District Manager
JM&A
Wilmington, NC
07.2001 - 11.2003
- Produced reports outlining financial data to assist management with making strategic plans and operational decisions
- Conceptualized and implemented strategies to realign operational strategies and enhance personnel management approaches
- Management and development of dealer network in assigned territory
- Responsibilities include but not limited to, prospecting, establishing new dealers, setting objectives, ensuring dealers meet objectives, by following processes established
- Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets
Education
Some College (No Degree) - Social Sciences
Skills
- Team development
- Regulatory Compliance
- Performance improvements
- Review of contracts
- Understanding and implementation of dealer CRM
- Velocity used car processes
- Policy compliance understanding
- Coaching and mentoring
- Timeline management
- Goal attainment
- Effective leader
- Staff training/development
- Recruitment
- Budget administration
- Consistently meets goals
Timeline
General Sales Manager - Chatham Parkway Toyota
08.2018 - 09.2019
General Manager - ALM, Atlanta Luxury Motors
06.2016 - 08.2018
General Sales Manager - Stonecrest Toyota
11.2014 - 06.2016
General Manager - Bartow Motors
03.2012 - 11.2014
District Manager - JM&A
07.2001 - 11.2003
The University of Alabama - Some College (No Degree), Social Sciences