Katherine Herman
Dacula,GA
Summary
Proven track record in enhancing customer satisfaction and loyalty at Mill Creek Athletic Associations, leveraging exceptional customer service and cash register operation skills. Demonstrated ability to exceed performance targets through outstanding work ethic, integrity, and organizational abilities. Achieved high accuracy levels in transactions, contributing significantly to business efficiency and positive customer feedback.
Overview
1
1
year of professional experience
Work History
Cashier
Mill Creek Athletic Associations
02.2023 - 05.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
College Prep
Mill Creek High School
05.2026
Skills
- Customer Service
- Work Ethic and Integrity
- Patience and Empathy
- Reliability and punctuality
- Customer Relations
- Cash Register Operation
- Order Taking
- Organizational abilities
- Time management skills
- Cash Handling
Timeline
Cashier
Mill Creek Athletic Associations
02.2023 - 05.2024
College Prep
Mill Creek High School
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