Katherine Hernandez

Customer Service Cashier

Einstein Bros Bagels

Torrance, CA

04.2024 - 10.2024

Greeted customers and provided friendly customer service.
Operated cash registers to process payments for goods and services.
Processed credit card transactions accurately and efficiently.
Resolved customer complaints in a professional manner.
Assisted customers with locating merchandise within the store.
Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
Informed customers about product pricing and answered questions regarding products and services available in the store.
Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
Complied with all health and safety regulations while performing job duties.
Provided excellent customer service by helping customers locate items they were looking for.
Answered incoming phone calls from customers regarding product availability or store locations.
Assisted co-workers with tasks as needed to ensure smooth operations of the store.
Ensured that all areas of the retail floor were properly stocked throughout each shift.
Collected credit card and cash payments to complete transactions for customer orders.
Greeted customers and responded to informational requests.
Refilled and rotated items on shelves to maintain well-stocked inventory.
Informed customers of in-store promotions or pricing specials.
Bagged, boxed or gift-wrapped sold merchandise per customer's request.
Addressed customer questions and concerns regarding products and services.
Answered phone calls to assist customers with questions and orders.
Greeted customers promptly and responded to questions.
Processed customer payments quickly and returned exact change and receipts.
Built and maintained productive relationships with employees.