Katherine Higgins
Summary
Dedicated and results-oriented professional with a proven track record in event management and tournament coordination. Possessing strong organizational skills and a keen eye for detail, adept at planning and executing events that exceed expectations. Experienced in leveraging technical skills to enhance event experiences and streamline operations. Known for excellent interpersonal communication and the ability to collaborate effectively with diverse teams. Seeking to contribute expertise in event and tournament management to a dynamic organization committed to delivering exceptional experiences.
Overview
2
2
years of professional experience
Work History
Tournament Operations Intern
Lou Fusz Athletic
05.2024 - Current
- Supported marketing efforts that raised awareness of upcoming events, attracting a larger pool of competitors.
- Demonstrated flexibility and adaptability by adjusting to changing event requirements, schedules, or resource availability.
- Leveraged social media platforms for real-time updates during tournaments, fostering engagement among fans and followers.
- Collaborated with team members to execute successful tournaments, resulting in increased satisfaction among players and staff.
Guest Services Associate
St. Louis City SC
04.2023 - 12.2024
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Implemented innovative strategies to improve overall guest experience by soliciting feedback from customers regularly.
- Gave information about area attractions and provided directions.
- Engaged guests entering facility and offered to assistance with wayfinding.
Game Day Operations Staff Member
Stephens College
08.2023 - 05.2024
- Streamlined operational processes for smoother game day experiences and increased attendee satisfaction.
- Aided guest services departments by providing accurate information about seating locations, facility amenities, and event schedules.
Marketing Intern
Mizzou Athletics
08.2022 - 09.2023
- Assisted in creating written, video, and image content for marketing channels.
- Participated in brainstorming sessions, contributing fresh ideas that led to innovative marketing initiatives.
- Managed promotional activities at major sports events, ensuring seamless execution of marketing strategies to enhance brand visibility and consumer engagement
- Researched competitor trends and interpreted findings to report conclusions to supervisors.
Education
Bachelor of Science - Parks, Recreation, Sport, And Tourism
University of Missouri
Columbia, MO05.2024
Skills
- Leadership Qualities
- Technical knowledge
- Event Management
- Project Planning
- Social Media Promotion
- Digital Marketing
Timeline
Tournament Operations Intern
Lou Fusz Athletic
05.2024 - Current
Game Day Operations Staff Member
Stephens College
08.2023 - 05.2024
Guest Services Associate
St. Louis City SC
04.2023 - 12.2024
Marketing Intern
Mizzou Athletics
08.2022 - 09.2023
Bachelor of Science - Parks, Recreation, Sport, And Tourism
University of Missouri
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