Katherine Higgins
Tewksbury
Summary
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
10
10
years of professional experience
Work History
Student Radiographer
Brigham and Women Hospital
08.2024 - Current
- Educated patients on procedure details, provided instructions, and answered questions to minimize anxiety and improve cooperation.
- Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop, and produce diagnostic images.
- Contributed to a positive working environment by maintaining open lines of communication with colleagues and supervisors.
- Increased safety standards by regularly inspecting equipment and adhering to radiation protection guidelines.
- Improved image quality by adjusting equipment settings and positioning patients correctly for optimal results.
- Adhered to all applicable local, state, federal regulations pertaining to the practice of radiography ensuring compliance with industry standards at all times.
- Optimized accuracy in patient identification processes by verifying demographic information before starting each procedure.
- Streamlined workflow by maintaining clean and organized workspaces, enabling efficient patient care.
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
Clinical Practice Coordinator
Newton Wellesley Hospital
05.2023 - Current
- Streamlined patient flow by implementing efficient scheduling and appointment practices.
- Improved patient satisfaction scores by addressing concerns promptly and professionally.
- Kept up-to-date with the latest clinical research and best practices, incorporating new findings into treatment protocols as necessary.
- Served as an advocate for patients, fielding their questions regarding treatment options, medications, or other concerns related to their health condition.
- Optimized appointment scheduling to maximize doctor availability.
- Reduced wait times for patients by optimizing appointment scheduling methods.
- Provided exceptional customer service while managing appointment scheduling efficiently.
- Coordinated scheduling of performers, maximizing availability while minimizing conflicts.
- Improved appointment scheduling efficiency by implementing an online booking system.
- Streamlined appointment scheduling process, improving overall customer experience.
Hair Salon Stylist
Touch Of Elegance Salon & Spa
05.2015 - 05.2023
- Delivered exceptional customer service, resulting in increased repeat clientele and positive salon reviews.
- Successfully resolved any client concerns or complaints by addressing their needs in a timely manner and providing appropriate solutions.
- Collaborated with team members to promote a supportive and efficient work environment, leading to improved salon performance.
- Developed strong client relationships through effective communication and active listening skills, fostering trust and loyalty.
Education
Associate of Science - Radiology
Lawrence Memorial Regis College
Medford05-2026
High School Diploma -
Shawsheen Valley Technical High School
Billerica, MA05-2018
Skills
- Portable radiography
- Patient safety
- Patient education
- Patient confidentiality
- HIPAA
- Patient positioning
- Fluoroscopy procedures
- Diagnostic imaging
- X-rays
- Anatomy
- Patient shielding techniques
- Radiologic technology
Timeline
Student Radiographer
Brigham and Women Hospital
08.2024 - Current
Clinical Practice Coordinator
Newton Wellesley Hospital
05.2023 - Current
Hair Salon Stylist
Touch Of Elegance Salon & Spa
05.2015 - 05.2023
Associate of Science - Radiology
Lawrence Memorial Regis College
High School Diploma -
Shawsheen Valley Technical High School
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