Katherine Hightower
Beaumont,TX
Summary
Dynamic Program Manager with extensive experience at Kent PLC, excelling in strategic planning and project management. Proven track record in enhancing document control processes and fostering cross-functional collaboration. Skilled in utilizing Hexagon Oracle and Aconex for efficient documentation, while demonstrating strong analytical thinking and conflict resolution abilities to drive project success.
Overview
18
18
years of professional experience
Work History
Lead Document Controller
Kent PLC
Sabine Pass, TX
06.2023 - Current
- Managed document control processes for engineering and construction projects.
- Organized and maintained project documentation in electronic filing systems.
- Reviewed and updated document templates to ensure compliance with company standards.
- Coordinated with project teams to ensure timely submission of required documents.
- Assisted in training new staff on document management procedures and tools.
- Implemented version control procedures to track document changes effectively.
- Conducted regular audits of documentation to maintain accuracy and completeness.
- Collaborated with cross-functional teams to streamline document workflows and processes.
- Coordinated with internal stakeholders to ensure timely availability of documents required for regulatory submissions.
- Ensured compliance with corporate policies and procedures related to document control processes.
Program Manager
Luther Speight LLC.
Lake Charles , LA
04.2021 - 06.2023
- Conducted regular meetings with team members to review progress and address any issues or concerns arising from the program execution process.
- Communicated regularly with external partners to ensure alignment of strategies and goals.
- Provided guidance and support to team members in order to achieve targets within defined deadlines.
- Prioritized tasks and managed teams throughout multiple projects.
- Generated and delivered reports, program review presentations and other program status updates.
- Identified areas of improvement in existing processes, procedures and systems related to the program delivery cycle.
- Collaborated with teams across departments to develop effective strategies for executing programs.
- Contributed to corporate strategy initiatives management across teams through accountability, communication and reporting.
- Analyzed data collected during the course of the program operations and reported results accordingly.
- Organized events such as conferences or seminars aimed at promoting awareness around specific topics relevant to the organization's mission statement.
- Guided the strategic planning and goal-setting process for programs, aligning initiatives with organizational vision and priorities.
- Oversaw the resolution of issues and challenges impacting program delivery, facilitating problem-solving and decision-making processes.
Document Control Coordinator
Zachry Group
Sabine Pass, TX
03.2020 - 03.2021
- Managed document organization and retrieval processes to ensure compliance with standards.
- Coordinated document reviews and approvals among cross-functional teams for timely updates.
- Maintained electronic filing systems to enhance accessibility and information sharing.
- Facilitated training sessions on document management protocols for new team members.
- Reviewed array of different types of documents, including drawings, spec sheets, and blueprints to maintain accuracy.
- Verified accuracy of data in documents before they were released into circulation.
- Monitored document expiration dates, ensuring timely renewals or archiving when necessary.
- Created reports for management regarding document control status.
- Evaluated various forms of documentation and reports for accuracy and completeness, identified deficiencies and advised on appropriate corrective measures to improve information details or processes.
Disaster Case Manager
St. Vincent de Paul
Beaumont, Texas
04.2018 - 03.2020
- Assessed client needs to develop tailored disaster recovery plans.
- Coordinated resources and services to support clients during recovery efforts.
- Collaborated with community organizations to provide additional support services.
- Conducted follow-up interviews to ensure client needs were met effectively.
- Documented case notes accurately for compliance and reporting purposes.
- Facilitated training sessions for new staff on disaster response protocols.
- Advocated for clients' rights and access to essential services post-disaster.
- Assisted in the development of community education programs regarding preparedness for future disasters.
- Organized workshops on financial management, job search strategies, home repair techniques.
- Participated in regular training sessions on topics related to disaster case management best practices.
Program Manager
Spindletop Center
Beaumont, Texas
06.2007 - 03.2018
- Coordinated program schedules and resources for effective project execution.
- Developed project plans to outline objectives and deliverables for stakeholders.
- Facilitated communication between cross-functional teams to ensure alignment.
- Monitored project timelines and identified potential risks or issues early.
- Organized meetings and documentations to support program development efforts.
- Assisted in budget planning and resource allocation for various projects.
- Maintained detailed records of program activities and stakeholder interactions.
- Developed project plans, identified risks, set objectives and monitored progress towards completion.
- Oversaw program compliance with requirements, schedule and budget.
- Conducted regular meetings with team members to review progress and address any issues or concerns arising from the program execution process.
- Provided guidance and support to team members in order to achieve targets within defined deadlines.
- Managed external client and business partner relationships.
Education
BACHELOR OF SCIENCE - BUSINESS MANAGEMENT
UNIVERSITY OF ARIZONA
03.2022
Skills
- Subcontractor management
- Analytical thinking
- Conflict resolution
- Operations management
- Documentation and reporting
- Strategic planning
- Quality assurance
- Project management
- Business administration
- Decision-making
- Hexagon Oracle and Aconex Oracle
- Adobe and Bluebeam
- Microsoft Office suite
- ADP and Smart Completions (CCMS) IDocs
- DocuSign and Laserfiche
- SAP and SharePoint online
References
References available upon request.
Timeline
Lead Document Controller
Kent PLC
06.2023 - Current
Program Manager
Luther Speight LLC.
04.2021 - 06.2023
Document Control Coordinator
Zachry Group
03.2020 - 03.2021
Disaster Case Manager
St. Vincent de Paul
04.2018 - 03.2020
Program Manager
Spindletop Center
06.2007 - 03.2018
BACHELOR OF SCIENCE - BUSINESS MANAGEMENT
UNIVERSITY OF ARIZONA
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