Katherine Hill
Mountain Home,AR
Summary
Dedicated, results-oriented professional with a strong work ethic and a passion for overcoming challenges. Quick to adapt and learn, bringing a positive and engaging personality to team dynamics. Committed to delivering high-quality results and consistently meeting or exceeding expectations.
Overview
2026
2026
years of professional experience
Work History
Overnight Stocking Associate
WALMART
Pagosa Springs, Colorado; Mountain Home, Arkansas
2023 - Current
- Ensure efficient transfer of merchandise pallets to and from sales floor.
- Stock merchandise on shelves with precision and speed.
- Managed truck unloading and backroom organization.
- Set up sales floor for daily operations.
Front Desk Receptionist, Billing Specialist
TEXOMA MEDICAL CENTER/TEXOMACARE
Denison, Texas
01.2016 - 01.2022
- Managed front desk operations, including phone handling and patient check-ins and check-outs.
- Posted insurance and patient payments to correct account balances.
- Coordinated appointment scheduling and processed specialist referrals.
- Secured insurance authorizations for diagnostic and radiology procedures and verified insurance eligibility.
Dental Call Business Coordinator, Medical Customer Service Associate
CIGNA HEALTHCARE
Denison, Texas
01.2011 - 01.2014
- Coordinated and arranged staff schedules to meet call business demands.
- Virtually oversee offsite locations, offering real-time support to floor management to achieve production metrics.
- Supervise frontline call staff, compile reports and statistics for senior management, and authorize time sheets/PTO requests.
- Handled high volume of customer calls with efficiency.
Education
High School Diploma -
Whitewright High School
Whitewright, TXSkills
- Customer Service
- Computer Proficiency
- Administrative Support
- Merchandise Handling
Timeline
Front Desk Receptionist, Billing Specialist
TEXOMA MEDICAL CENTER/TEXOMACARE
01.2016 - 01.2022
Dental Call Business Coordinator, Medical Customer Service Associate
CIGNA HEALTHCARE
01.2011 - 01.2014
Overnight Stocking Associate
WALMART
2023 - Current
High School Diploma -
Whitewright High School