Katherine Hoang Vu
Katy,USA
Summary
Detail-oriented healthcare professional with extensive experience in direct patient care and medication management. Proven expertise in counseling patients, developing treatment plans, and administering clinical services in adherence to established policies and regulations. Strong ability to collaborate with medical teams to drive strategic initiatives and enhance operational efficiency within healthcare settings. Committed to continuous learning and adapting effectively to evolving environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
STAFF PHARMACIST
PARTNERS PHARMACY LTC
02.2023 - Current
- Respond to drug information questions and educate nurses on instructions for medication administrations, typical side effects, and monitoring points
- Collaborate with physicians, nurses, and healthcare team to provide clinical recommendations and improve patient outcomes
- Review physician's orders or patient's medical information adequately for sensitivities, reactions, and allergies
- Improve customer satisfaction and retention by proactively resolving issues while delivering empathy, genuine care and top-notch customer service
- Assist pharmacy manager in inventory and monitor workflow
- Assist in staff training and maintain inventory control
- Utilize FrameworkLTC to efficiently process prescriptions, manage medication inventory and ensure accurate dispensing for LTC residents
PHARMACY MANAGER
CVS PHARMACY
01.2022 - 01.2023
- Oversaw staff pharmacist's and technicians' daily operational activities; ensured proper execution of duties in compliance with policies and regulations and federal and state laws
- Dispensed, reconciled, and filled prescribed medications, evaluated prescriptions and patient information for completeness and accuracy
- Managed drug storage and distribution, counseled patients, developed protocols for drug administration, and continuously drove productivity and process improvements
- Orchestrated the training of newly hired technicians, coordinated the pharmacy schedules, and directed the pharmacy team on proper medication inventory maintenance
STAFF PHARMACIST
CVS PHARMACY
09.2020 - 01.2022
- Company Overview: REGION 59, DISTRICT 7
- Administered pharmacist-related duties, such as deciphering and filling prescriptions, packing and compounding medications, transferring prescriptions, and delivering immunizations
- Boosted patient compliance by enlightening patients on instructions for medication administration, common side effects, and monitoring points while efficiently answering drug information questions
- Analyzed prescription information for compliance with regulations, accurately entered new and refilled prescription orders into the computer database, and maintained proper inventory
- Optimized patient care by proposing OTC therapies to patients to alleviate symptoms of common conditions
- Managed patient care calls and billing coverage and provided high-quality customer service and genuine care, thus improving patients’ satisfaction
- REGION 59, DISTRICT 7
Education
DOCTOR OF PHARMACY -
UNT System College of Pharmacy
Fort Worth, Texas01.2020
BACHELOR DEGREE - BIOLOGY
University of Houston
Houston, Texas01.2015
Skills
- Pharmacy Management
- Dispense Process
- Patient Care Services
- Treatment Planning & Monitoring
- HIPAA Compliance
- Inventory Management
- Issue Resolution
- Relationship Management
- Customer service
- Communication Skills
- Prescription verification
- Critical Thinking
- Leadership
- Teamwork
- Medication therapy management
- Flexibility in scheduling
Certification
- Pharmacist License
- Apha Immunization Certification
- Sterile Compounding Certification
- Apha Medication Therapy Management (MTM) Certification
- Advance Cardiovascular Life Support Certificate
- Basic Life Support Certificate
Languages
- English
- Vietnamese
Professional Association
- Member, National Community Pharmacy Association
- Member, Asian Pacific American Medical Student Association
Languages
English
Professional
Vietnamese
Professional
References
References available upon request.
Timeline
STAFF PHARMACIST
PARTNERS PHARMACY LTC
02.2023 - Current
PHARMACY MANAGER
CVS PHARMACY
01.2022 - 01.2023
STAFF PHARMACIST
CVS PHARMACY
09.2020 - 01.2022
DOCTOR OF PHARMACY -
UNT System College of Pharmacy
BACHELOR DEGREE - BIOLOGY
University of Houston
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