Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Katherine Hobbs

Chillicothe,MO

Summary

Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Bella-Brooke LLC.
Chillicothe, MO
02.2022 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Sorted and distributed office mail.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Generated reports and typed letters in Word and prepared PowerPoint presentations.
  • Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Processed invoices and expenses using QuickBooks to facilitate on-time payment.
  • Maintained staff directory and company policy handbook for human resources department.
  • Increases income by 30% in 3 months.

Owner/Operator

Katie's Cleaning Service
Chillicothe, MO
10.2018 - Current
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.

EMT-Basic /Shift Supervisor

Cameron Ambulance Dept
Cameron, MO
10.2015 - 02.2022
  • Determined medical and safety requirements at emergency scene by assessing medical status of ill or injured persons.
  • Administered basic life and advanced life support to patients at scene, en route to hospital and pre-hospital settings.
  • Remained up to date with current standards of care, equipment functions and certifications, licenses and registrations.
  • Protected self and others to prevent risk of communicable diseases and comply with safety regulations and procedures.
  • Responded to emergencies by choosing route, observing traffic conditions and avoiding dangerous situations by maintaining communications with dispatcher.
  • Removed victims from vehicles or scene of accident or catastrophe and assisted in transfer to receiving facilities.
  • Completed and submitted field care report, patient billing and trip ticket and daily driver unit checkout form to facilitate record-keeping requirements.
  • Leveraged defibrillator, oxygen, suction devices, CPR and other procedures and medications to provide advanced medical care.
  • Participated in community programs to maintain company image and establish strong community relations.
  • Followed pre-printed and map-based directions to locate sites and maintained awareness of changes in roadways or points of access.
  • Considered patient status and insurance preferred facilities when determining transportation destinations.
  • Assisted admitting and billing personnel to obtain and record patient vital statistics and establish necessity for medical transportation.
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Facilitated preparation and training for mass-casualty occurrences to minimize loss of life and maximize patient recovery.
  • Trained EMTs in basic life support skills, oxygen therapy, and wound care.
  • Communicated with lucid patients to gather incident and medical history information.
  • Collaborated with medical professionals to communicate patient needs with accuracy and speed using hospital and medical codes.
  • Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
  • Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
  • Restocked ambulance with proper equipment such as vents, ET tubes, medication and IV pump tubing to maintain optimum inventory.
  • Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
  • Managed over 12 calls at least a day.

Certified Nursing Assistant

Bella-Brook Adult Day Care
Chillicothe, MO
07.2013 - 10.2015
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.

Education

Associate of Science - Health Administration

North Central Missouri College
Trenton, MO

No Degree - EMT-Basic

Grand River Technical School
Chillicothe, MO
08.2015

High School Diploma -

Chillicothe High School
Chillicothe, MO
05.2006

Skills

  • Strong Organizational Skills
  • Appointment Coordination
  • Document and File Management
  • Multitasking and Time Management
  • Supply Inventory Control
  • Database and Client Management Systems
  • Confidentiality and Data Protection
  • Multi-Line Telephone Systems
  • Invoice Processing
  • Data Entry Documentation
  • QuickBooks Expertise
  • Payroll Administration
  • Employee Communications
  • Employee Training
  • Mail Management

Certification

CNA

EMT-B

PCA

ACLS

BLS

PHTLS

PALS


Timeline

Administrative Assistant

Bella-Brooke LLC.
02.2022 - Current

Owner/Operator

Katie's Cleaning Service
10.2018 - Current

EMT-Basic /Shift Supervisor

Cameron Ambulance Dept
10.2015 - 02.2022

Certified Nursing Assistant

Bella-Brook Adult Day Care
07.2013 - 10.2015

Associate of Science - Health Administration

North Central Missouri College

No Degree - EMT-Basic

Grand River Technical School

High School Diploma -

Chillicothe High School

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Katherine Hobbs