Summary
Overview
Work History
Education
Skills
Timeline
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Katherine Hudgins

Mims,FL

Summary

Dynamic professional with a proven track record in customer service and relationship building at Advanced Auto Parts. Skilled in cleaning and sanitization, I consistently enhanced client satisfaction through meticulous attention to detail and effective problem resolution. Recognized for reliability and punctuality, I thrive in fast-paced environments while delivering exceptional results.

Diligent [Desired Position] with solid background in retail sales and customer engagement. Demonstrated success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge. Proven ability to utilize problem-solving skills and teamwork to meet customer needs and achieve sales targets.

Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.

Overview

22
22
years of professional experience

Work History

House Cleaner

Self Employed Web
01.2018 - Current
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Maintained a safe working environment through proper use of cleaning products and equipment.
  • Developed strong relationships with clients through consistent high-quality service and friendly interactions.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
  • Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
  • Dusted picture frames and wall hangings with cloth.
  • Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Adhered to professional house cleaning checklist.
  • Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.

Salesperson

Advanced Auto Parts
03.2003 - 10.2005
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Provided exceptional customer service, resulting in numerous positive reviews and referrals.
  • Expanded customer base through targeted prospecting and networking efforts.
  • Negotiated contracts skillfully, securing favorable terms for both company and client.
  • Enhanced product knowledge by attending training sessions and staying current with industry trends.
  • Coached new hires on sales techniques, contributing to their development as successful team members.
  • Set and achieved company defined sales goals.
  • Built relationships with customers and community to promote long term business growth.
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Communicated with customers to provide delivery updates and confirm delivery locations.

Education

Photography - Photography

Eastern Florida State College
Cocoa, FL
12-2025

Skills

  • Cleaning and sanitization
  • Customer service
  • Housekeeping
  • Bathroom sanitation
  • Customer satisfaction
  • Reliability and punctuality
  • Cash handling
  • Cash register operation
  • Guest services
  • Problem resolution
  • Relationship building
  • Call center experience
  • Computer proficiency
  • Professional telephone demeanor
  • Scheduling
  • Call center operations
  • Microsoft outlook
  • Product knowledge
  • Paperwork processing
  • Appointment scheduling
  • Fuel efficiency
  • Vehicle maintenance
  • Excellent customer service
  • Safe driving
  • Loading and unloading
  • Punctuality
  • Warehouse operations
  • Product delivery
  • Microsoft Excel proficiency
  • Inventory counting
  • GPS navigation
  • Payment handling
  • Route planning

Timeline

House Cleaner

Self Employed Web
01.2018 - Current

Salesperson

Advanced Auto Parts
03.2003 - 10.2005

Photography - Photography

Eastern Florida State College

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Katherine Hudgins