Katherine Hunt
CO
Summary
Dynamic professional with a proven track record in customer service and effective time management, demonstrated during my time at Starbucks. Skilled in creating positive guest experiences and adept at adapting to change. Excelled in roles requiring attention to detail and friendly interactions, significantly enhancing customer satisfaction. Proficient in cash handling and point of sale operation.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
09.2023 - 07.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Adapted quickly to high-volume periods by efficiently managing tasks and delegating responsibilities among team members.
- Enhanced customer experience by crafting customized beverage orders to meet individual preferences.
Server
Vail Resorts Inc
12.2024 - Current
- Cultivated warm relationships with regular customers.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Host
Olive Garden Restaurant
01.2022 - 06.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Answered phone calls to take orders, give information and document reservations.
- Backed up servers by checking on tables and retrieving items for guests.
- Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
- Took initial drink orders and relayed information to wait or bar staff.
- Advised customers about special offerings and menu items to help drive sales.
Education
High School Diploma -
West Mesquite High School
Mesquite, TX12-2023
Skills
- Customer service
- Effective time management
- Adaptable to change
- Guest relations
- Friendly and outgoing
- Attention to detail
- Cash handling
- New hire training
- Point of sale operation
Languages
English
Full Professional
ASL
Full Professional
Timeline
Server
Vail Resorts Inc
12.2024 - Current
Barista
Starbucks
09.2023 - 07.2024
Host
Olive Garden Restaurant
01.2022 - 06.2023
High School Diploma -
West Mesquite High School
Similar Profiles
Kenia HernandezKenia Hernandez
Shift Supervisor at StarbucksShift Supervisor at Starbucks
Maria CruzMaria Cruz
Barista at StarbucksBarista at Starbucks
Marilyn GarciaMarilyn Garcia
Barista at StarbucksBarista at Starbucks
Lillian KnothLillian Knoth
Shift Supervisor at StarbucksShift Supervisor at Starbucks
Corra DossCorra Doss
Preschool Lead Teacher at Adams County Head StartPreschool Lead Teacher at Adams County Head Start