Katherine Jaramillo
Patchogue,NY
Summary
Excelled in providing customer service and keeping an organized work space. Able to problem solve with the willingness to learn, and excellent communication skills in both English and Spanish. Contribute to team success and achieve positive results. Ready to take on new challenges with dedication and enthusiasm. Able to adapt quickly.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Licensed Esthetician
Lilys's Hair Salon
06.2024 - Current
- Maintained a clean, sanitary, and organized treatment room.
- Discussed procedures and treatment options with clients thoroughly to ensure they understand.
- Provided specialized facials and treatments to address various skin concerns.
- Sterilized equipment for patient treatments.
- Provided friendly, warm, and exceptional customer experience.
- Provided clients with knowledge of all cosmetic services being provided.
- Streamlined appointment scheduling processes for increased efficiency and reduced client wait time.
- Welcomed clients arriving for appointments.
- Reduced no-shows through appointment reminders via phone calls or text messages.
- Performed consultations for patients before scheduling treatments.
- Resolved customer complaints and facilitated conflict resolutions.
Licensed Nail Technician
Lily's Hair Salon
04.2019 - Current
- Maintained a clean and organized work environment.
- Accommodated walk-in customers effectively without disrupting the work schedule.
- Established loyal clientele through excellent customer service, listening attentively to preferences and addressing concerns promptly.
- Contributed to the salon by consistently receiving positive client feedback, leading to increased referrals and repeat business.
- Performed thorough consultations with new clients to assess their needs and preferences prior to service.
- Worked well with salon staff, maintaining open communication and teamwork.
- Implemented sanitation protocols for tools and equipment, reducing the risk of contamination among clients.
- Kept track of inventory and placed orders when needed.
- Scheduled and managed appointments of new and existing clients being sure to gather their personal information to book efficiently.
Education
High School Diploma -
Patchogue-Medford High School
Medford, NY06.2022
Skills
- Bilingual in Spanish and English
- Appointment Scheduling
- Sanitization
- Organization skills
- Time Management
- Medical terminology knowledge
- Customer Service
- Reliable team player
- Time management skills
Certification
- Licensed Esthetician - New York Board of Cosmetology.
- Licensed Nail Technician - New York Board of Cosmetology.
- Certified Medical Assistant (CMA)
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Licensed Esthetician
Lilys's Hair Salon
06.2024 - Current
Licensed Nail Technician
Lily's Hair Salon
04.2019 - Current
High School Diploma -
Patchogue-Medford High School
- Licensed Esthetician - New York Board of Cosmetology.
- Licensed Nail Technician - New York Board of Cosmetology.
- Certified Medical Assistant (CMA)
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