Katherine Jarvis
Executive Leader
Denver,Colorado
Summary
Dynamic leader with a proven track record at the City of Denver, adept in strategic planning and budget management. Spearheaded initiatives that generated $60,000 in savings and reduced contracting delays by over 50%. Skilled in contract negotiation and talent development, fostering a culture of accountability and operational excellence.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Deputy Director, Strategic Operations
City of Denver, Office of Children's Affairs
Denver, USA
03.2024 - Current
- Managed budget planning and funding proposals for various children's initiatives.
- Cultivated partnerships with local organizations to strengthen service networks for families.
- Analyzed data trends to inform policy decisions related to children's affairs in Denver.
- Ensured compliance with applicable laws and regulations regarding operations.
- Collaborated with other departments to identify areas for improvement and implement change.
- Developed and implemented strategic plans for the organization.
- Supported departments in execution of purchase and service contracts, reviewing agreements and interfacing with vendors and clients to direct complete fulfillment of contractual obligations.
- Recruited, trained, supervised, coached and evaluated personnel.
- Spearheaded initiatives aimed at increasing efficiency within the organization.
- Developed innovative approaches for improving processes and services.
- Created a culture of accountability within the organization.
- Guided strategy development related to financing company projects through fundraisers, grants or contract negotiation, deriving effective approaches from relevant research and analytics.
- Collaborated with finance department to manage budget and forecast expenses.
Deputy Director
City of Denver, Office of Children's Affairs
Denver, USA
10.2021 - 03.2024
- Oversee agency operations, including budget strategy, development & management; contracting & procurement; strategic planning, goal-setting & performance management
- Responsible for $73 million budget made up of 13 funding sources, including federal funding
- Average total spend-down of 96%
- Generated $60,000 worth of savings to City's general fund through strategic reallocation of resources in 2024
- Reduced contracting delays by over 50%
- Successfully developed & promoted 20% of OCA staff
- In 2023: Led successful budget development process, serving as point of contact for Budget & Management Office and developing strong request strategy and pitch
- Oversaw new grantmaking program funded by the sale of the Broncos stadium
- Oversaw the response to the City Auditor's Office audit of the Denver College Affordability Fund
- Conducted a Talent Audit of the entire agency
- Managed budget planning and resource allocation for various programs.
- Supervised project teams to ensure timely implementation of initiatives.
- Analyzed data trends to inform strategic decision-making processes.
- Ensured compliance with applicable laws and regulations regarding operations.
- Developed and implemented strategic plans for the organization.
- Supported departments in execution of purchase and service contracts, reviewing agreements and interfacing with vendors and clients to direct complete fulfillment of contractual obligations.
- Established relationships with external partners to expand services offered.
- Oversaw and enhanced program plans and operations strategies.
- Assessed program performance against established goals and objectives.
- Directed staff in the accomplishment of organizational objectives.
- Set agenda, organized plans and managed program operations, updates, and new implementations.
Program Manager/Acting Director
Denver Economic Development & Opportunity
Denver, USA
04.2020 - 09.2021
- Oversaw program implementation to ensure alignment with organizational goals.
- Evaluated program performance to identify areas for improvement and innovation.
- Managed stakeholder engagement to gather insights for program development.
- Developed strategic initiatives to enhance economic growth in the community.
- Developed project plans, identified risks, set objectives and monitored progress towards completion.
- Conducted regular meetings with team members to review progress and address any issues or concerns arising from the program execution process.
- Managed external client and business partner relationships.
Director of Client Relations
Joining Vision & Action
03.2018 - 03.2020
- Developed and oversaw operational approach for business development and partnership strategy
- Monitored ecosystem to identify opportunities and work with internal and external stakeholders to coordinate efforts
- In 2019: Generated nearly $1.2 million in sales revenue (average contract amount of $10,523)
- Developed partnerships with 18 new clients
- Managed 111 proposal responses
- Connected total of 57 clients to JVA services
- Maintained overall win ratio of 50.5%
Manager of Client Services
Briljent, LLC
Chicago, USA
05.2016 - 03.2018
- Implemented best practices in client communication and relationship management strategies.
- Led initiatives to enhance customer engagement through targeted outreach efforts.
- Facilitated regular team meetings to discuss challenges, solutions, and service updates.
- Maintained up-to-date records of customer interactions using CRM software.
- Created and implemented strategies for client retention, satisfaction, and growth.
- Facilitated communication between internal teams and external clients through emails, phone calls, meetings.
- Developed comprehensive reports on customer service activities including KPIs tracking results against goals.
- Participated in industry events and conferences aimed at networking with potential customers.
Replication Coordinator
Nebraska Children's Home Society
Omaha, USA
10.2014 - 05.2016
- Facilitated training sessions for staff on child development and support strategies.
- Developed and distributed educational materials for families in need of resources.
- Collaborated with local agencies to enhance service delivery for children and families.
- Monitored program compliance with state regulations and organizational policies.
- Monitored project progress and provided updates to stakeholders.
- Researched and prepared reports required by management or governmental agencies.
Program Resource Specialist
Nebraska Children's Home Society
Omaha, USA
07.2012 - 10.2014
- Conducted workshops on parenting skills and child development topics.
- Facilitated community partnerships to enhance service delivery options.
- Monitored program compliance with state regulations and organizational policies.
- Evaluated and updated programs, processes and systems for continuous improvement.
- Analyzed program performance data to recommend improvements for enhanced project outcomes.
- Fostered relationships with external partners and organizations to secure additional resources as needed.
Administrative and Billing Specialist
Nebraska Children's Home Society
Omaha, USA
03.2011 - 07.2012
- Processed billing statements for client accounts accurately and efficiently.
- Maintained client records and ensured compliance with regulatory standards.
- Collaborated with finance team to streamline invoicing procedures.
- Trained new staff on billing software and company policies effectively.
- Developed reports to track billing activities and identify trends regularly.
- Answered customer inquiries regarding billings, payments, account status.
- Provided support to other departments within the organization as needed.
Associate Teacher
Union Pacific Child Development Center
09.2010 - 03.2011
- Collaborated with parents to discuss child development and progress.
- Implemented classroom management strategies to maintain a positive environment.
- Facilitated hands-on learning experiences that fostered creativity and exploration.
- Nurtured a safe and inclusive space for children to express themselves freely.
- Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
Volunteer Coordinator
Hospice House- The Josie Harper Residence
08.2009 - 08.2010
- Coordinated volunteer schedules and activities at a hospice care facility.
- Recruited and trained new volunteers to support patient care initiatives.
- Developed training materials for volunteers to enhance service quality.
- Managed volunteer recognition events to promote engagement and retention.
- Communicated regularly with volunteers, assisting with issues and questions.
- Coordinated onboarding and orientation for new volunteers.
Education
Master of Public Administration - Public Management
UNIVERSITY OF NEBRASKA OMAHA
Omaha, NE05-2015
Bachelor of Arts - Theater
GRINNELL COLLEGE
Grinnell05-2009
Skills
- Business development
- Executive leadership
- Organizational development
- Project management
- Strategic planning
- Budget management
- Contract negotiation
- Process improvement
- Talent development
- Operations management
Training
- Consultative Selling, Richardson Sales Training, 2020-2021
- Technology of Participation, Denver Peak Academy, 2020-2021
Community Service
- Board Treasurer, Colorado Common Cause
- Member, Denver Feminist Chorus
Affiliations
- Treasurer, Colorado Common Cause Advisory Board, March 2024-Present
- Member, Denver Feminist Chorus, February 2023-Present
- Power of Extended Philanthropy Member, Women's Foundation of Colorado, September 2023-Present
Certification
- Black Belt, Denver Peak Academy, March 2022
- Consultative Selling, Richardson Sales Training, February 2018
Timeline
Deputy Director, Strategic Operations
City of Denver, Office of Children's Affairs
03.2024 - Current
Deputy Director
City of Denver, Office of Children's Affairs
10.2021 - 03.2024
Program Manager/Acting Director
Denver Economic Development & Opportunity
04.2020 - 09.2021
Director of Client Relations
Joining Vision & Action
03.2018 - 03.2020
Manager of Client Services
Briljent, LLC
05.2016 - 03.2018
Replication Coordinator
Nebraska Children's Home Society
10.2014 - 05.2016
Program Resource Specialist
Nebraska Children's Home Society
07.2012 - 10.2014
Administrative and Billing Specialist
Nebraska Children's Home Society
03.2011 - 07.2012
Associate Teacher
Union Pacific Child Development Center
09.2010 - 03.2011
Volunteer Coordinator
Hospice House- The Josie Harper Residence
08.2009 - 08.2010
Master of Public Administration - Public Management
UNIVERSITY OF NEBRASKA OMAHA
Bachelor of Arts - Theater
GRINNELL COLLEGE
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