Katherine Jauregui
Grand Rapids,MI
Summary
Dynamic Patient Administration Specialist with a proven track record at the Army National Guard, adept in HIPAA compliance and effective communication. Spearheaded patient assistance programs, enhancing organizational growth. Demonstrated professionalism through meticulous medical records management and superior customer service at JOANN Fabrics and Crafts.
Overview
3
3
years of professional experience
Work History
Patient Administration Specialist
Army National Gaurd
Ypsilanti, MI
11.2023 - Current
- Verified patients' insurance and payment methods during admissions or check-in processes.
- Collaborated with clinical and administrative staff to meet patient needs.
- Initiated application processes to add patients to assistance programs at the bedside, and followed through until completion.
- Organized and maintained office supplies to promote team productivity.
- Documented patient counters in the hospital system and initiated follow-up actions.
- Compiled information from patients and caregivers or family members to identify care concerns.
- Collaborated with clinical staff to ensure accurate coding of diagnoses and procedures for billing purposes.
- Monitored daily operations of the department, ensuring compliance with established standards of care.
Cashier
JOANN Fabrics and Crafts
Comstock Park, MI
01.2022 - 09.2022
- Maintained cleanliness of the checkout area, including countertops, registers, windowsills, and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Processed returns and exchanges of merchandise by store policies.
- Maintained work area and kept cash drawer organized.
- Performed opening and closing procedures, including counting cash drawers and preparing deposits.
Education
High School Diploma -
Kenowa Hills Public Schools
Grand Rapids, MI05-2023
Skills
- HIPAA compliance
- Effective communication
- Professionalism and ethics
- Medical records management
- Organizational growth
- Cleaning
Languages
Spanish
Limited
Timeline
Patient Administration Specialist
Army National Gaurd
11.2023 - Current
Cashier
JOANN Fabrics and Crafts
01.2022 - 09.2022
High School Diploma -
Kenowa Hills Public Schools
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