Katherine Jones

- Working as online freelancer (bookkeeping, editing, etc.)

- Obtained QuickBooks ProAdvisor Certificate

- Traveled

- Had COVID

- Documented and processed all garnishments for bankruptcies, student loans, and child support orders.
- Researched payroll errors and processed payments for federal and state taxes, social security, Medicare and various employee deductions, annuity contributions, and retirement plan withholdings.
- Managed payroll data entry and processing for 750 employees to comply with predetermined company guidelines.
- Reviewed time records for 750 employees to verify accuracy of information.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Provided customer service to employees regarding payroll inquiries and issues.

- Maintained and processed 30-50 invoices daily, completed and tracked weekly deposits, and entered daily into QuickBooks Online money logs.

- Processed 15-20 credit card payments daily and reconciled monthly credit card statements.
- Calculated wages, deductions and bonuses in accordance with company policies. Audited timesheets and payroll records for accuracy.
- Prepared and submitted payroll taxes and reports to regulatory agencies.

- Researched best practices, developed strategies and managed operations for new non-profit's sober living home.
- Evaluated, screened and interviewed residents to determine needs and qualifying factors for admission.

-Answered high volume of phone calls and email inquiries.
- Managed operations, finances and marketing.
- Established QuickBooks accounting system to reflect accurate financial records.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.

- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers about job information and routing messages to correct employee using multi-line phone system.
- Obtained notary certification.

• Managed all Accounts Receivables, Accounts Payable, reconciliation, past due/debt collection, payroll, and daily/monthly/quarterly/annual reportings.
• Kept all local/state/federal licenses current along with all tax filings and payments. Worked closely with company accountant to complete year end taxes.
• Maintain office staff by recruiting, selecting, orienting, and training employees.
• In charge of all advertising and creating and maintaining an online presence.
• Consistently showed ability to defuse tense situations by tactfully explaining company policy, researching answers, connecting clients to correct management personnel and an inability to let a client's problem go unresolved.

• General secretarial tasks: Answering phones/emails/faxes, greeting clients, sorting mail, maintaining supply inventory, and proofing all outgoing correspondences.
• Received work orders or quote requests by phone and email. Added information into system, communicated with vendors to get best price, packed, shipped and delivered orders to clients.
• Kept track of all shipments and tracking info by consistently updating in-house spreadsheets.
• Set up and maintained company website, CRM program, and online shopping cart.