Katherine Kerrigan
Phoenix,AZ
Summary
Dynamic Senior Account Director with a proven track record, excelling in client relationship management and budget oversight. Spearheaded successful campaigns, driving year-over-year growth while mentoring teams. Expert in digital marketing, in direct-to-market campaigns with HCP and patient audiences, leveraging market insights to inform strategies, ensuring compliance and maximizing impact across pharmaceutical accounts.
Overview
12
12
years of professional experience
Work History
Account Director - Senior Account Director
CG Life
Chicago, IL
12.2022 - 09.2025
- Managed multiple multi-million-dollar accounts with oversight of annual budget creation and project scope management
- Led tactical planning for several accounts, achieving year-over-year growth in annual scope of work
- Reviewed project budgets, performed monthly revenue reconciliations, and tracked accruals
- Directed creation and launch of multiple creative campaigns for Novo Nordisk and Sarepta products
- Oversaw successful launches for FDA-approved product indications (ex: Now Approved/Now Available)
- Provided digital KPI recommendations and target audience insights for marketing efforts on a campaign-level and monthly/quarterly basis
- Analyzed market trends to inform business decisions and shape organizational strategy
- Ensured compliance of all deliverables with FDA regulations
- Mentored subordinates through daily guidance, fostering professional growth and development
Senior Manager
The Px Group
Hingham, MA
02.2021 - 12.2022
- Kicked-off Patient/Caregiver programs showcasing ‘customer success stories,’ along with managing multiple accounts spanning different pharmaceutical companies, serving as the lead client contact
- Participated in client RFP presentations to grow company’s book of business
- Developed and managed annual budgets and monthly forecasting, ensuring finances were within scope
- Coordinated with internal departments to ensure successful execution of projects according to timeline and budget constraints
- Led Patient/Caregiver engagements related to speaker programs, live and virtual photo/video shoots, advisory board meetings and speaker trainings
- Oversaw and moderated virtual webinars for consumer audiences featuring HCP and Patient/Caregiver speakers. Oversaw program promotion with direct-to-market promotion
- Managed promotional material development and material submissions, ensuring content is compliant with industry standards and regulations throughout all operations
- Provided daily guidance to subordinates in a “dotted-line” managerial capacity
- Facilitated training sessions to mentor junior staff on best practices and processes
Account Manager - Account Director
21GRAMS
New York, NY
09.2018 - 10.2020
- Kicked-off three successful Ambassador Programs, managed multiple accounts spanning different pharmaceutical companies, served as a lead client contact
- Directed brand conceptualizations for the launch of Ambassador Programs for three pharmaceutical companies, leading day-to-day client communications
- Spearheaded the relaunch of a pharmaceutical drug, promoting the success of the drug through ‘customer success stories,’ leading recruitment efforts and daily communication with 30+ patients and caregivers
- Developed and managed budgetary contracts, ensuring finances were tracking within budget
- Tracked all external communications through Salesforce and managed material submissions through Veeva and SourceClear
- Continuously ensured documentation, content creation and communication with key stakeholders are compliant and support corresponding client medical legal/review processes
Advocate Engagement Mgr. – Sr. Advocate Engagement Mgr.
Health Perspectives Group
Chicago, IL
11.2015 - 09.2018
- Managed multiple pharmaceutical accounts and monthly account reviews, served as a lead client contact
- Oversaw program growth and development, increasing an account’s ‘Mentor Program’ from an average of 24 monthly registrations in 2017 to 45 in 2018, exceeding 2018 scope
- Increased pharmaceutical network’s revenue by over 300% since 2015, with 75% of ‘Mentor Program’ participants obtaining medication prescriptions; initial client investment increased six-fold
- Managed program staff through mentorship and account trainings, focused on team development by improving processes and services
- Managed advocate relationships, including recruitment, selection/deployment, advocate training/coaching and logistics
- Developed supporting materials and relevant content creation (live, virtual, video, etc.)
Account Coordinator – Asst. Account Executive
Waggener Edstrom Communications
Bellevue, WA
10.2013 - 10.2015
- Managed Microsoft’s commercial business partner press release program
- Seeded media with Microsoft spokespeople for technical product reviews spanning the commercial business
- Conducted media outreach via emails/phone and managed general media relationship upkeep
- Composed marketing distribution lists, coverage trackers, media profiles and coverage reports
- Led intern training for spring and summer sessions to effectively handle media inquiries and connect within Microsoft accounts
Marketing Administrative Assistant
LPL Financial Advocates
Olympia, WA
06.2013 - 10.2013
- Assisted independent Financial Advisor with filing, account opening, client communication and mailings
- Placed outbound calls to prospects to grow business and assisted in sales meetings with current clients
- Created and managed social media for self-promotion of Financial Advisor
Education
Bachelor of Arts - Communications
Gustavus Adolphus College
Saint Peter, MN06-2013
Skills
- Client relationship management
- Budget management
- Digital marketing
- Team guidance and mentorship
- Effective communication
- Cross-functional collaboration
Timeline
Account Director - Senior Account Director
CG Life
12.2022 - 09.2025
Senior Manager
The Px Group
02.2021 - 12.2022
Account Manager - Account Director
21GRAMS
09.2018 - 10.2020
Advocate Engagement Mgr. – Sr. Advocate Engagement Mgr.
Health Perspectives Group
11.2015 - 09.2018
Account Coordinator – Asst. Account Executive
Waggener Edstrom Communications
10.2013 - 10.2015
Marketing Administrative Assistant
LPL Financial Advocates
06.2013 - 10.2013
Bachelor of Arts - Communications
Gustavus Adolphus College
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