Summary
Overview
Work History
Education
Skills
Affiliations
Websites
References
Timeline
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Katherine Kile

Katherine Kile

Charlotte,NC

Summary

Results-oriented professional with a proven ability to deliver high-quality work and contribute to team success. Recognized for strong communication skills, collaborative mindset, and dedication to exceeding organizational goals. Committed to continuous learning and growth, with a passion for providing outstanding service and making a meaningful impact.

Overview

3
3
years of professional experience

Work History

Lifeguard

Ballantyne Country Club
Charlotte, NC
05.2020 - 08.2022
  • Enforced safety rules and regulations to maintain a safe swimming environment for all guests.
  • Enforced all safety regulations and posted rules for patrons.
  • Maintained constant surveillance of patrons in the swimming area at all times.
  • Performed regular cleaning and maintenance of pool equipment.
  • Filled out incident and accident reports and submitted to supervisor.
  • Patrolled to identify anyone needing assistance and offered immediate care.
  • Kept equipment in good working order with frequent inspections and minor repairs.

Restaurant Hostess and Server

Db's Tavern
Charlotte, NC
04.2019 - 08.2021
  • Greeted guests warmly upon arrival, creating a welcoming atmosphere.
  • Managed reservations efficiently to optimize seating arrangements.
  • Assisted servers by communicating guest needs and preferences promptly.
  • Maintained cleanliness and organization of the host stand area.
  • Trained new host staff on procedures and customer service standards.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
  • Greeted customers and escorted them to their tables.

Education

Bachelor of Science - Exercise Science

Appalachian State University
Boone, NC
05-2025

Skills

  • Time management
  • Teamwork and collaboration
  • Communication
  • Analytical and critical thinking
  • Flexible and adaptable
  • Interpersonal communication
  • Project planning
  • Sales strategy
  • Effective communication
  • Leadership qualities
  • Active listening
  • Proficient in Microsoft Office
  • Calm under pressure
  • Customer service
  • Complex Problem-solving

Affiliations

  • Alpha Phi

References

References available upon request.

Timeline

Lifeguard

Ballantyne Country Club
05.2020 - 08.2022

Restaurant Hostess and Server

Db's Tavern
04.2019 - 08.2021

Bachelor of Science - Exercise Science

Appalachian State University

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