Katherine Klingerman

Work History

Account Executive

Smarsh

Portland , OR

2022.09 - Current

Awarded and attended Presidents Club 2023.
Obtained 107% to quota in 2023.
51 percent win rate in 2023, 60 percent win rate in 2024.
AOV 2,500 in 2023.
6Sense certification issued April,2024.
Managed multiple accounts simultaneously while maintaining organization and prioritizing
tasks efficiently.
Built and strengthened relationships with new and existing accounts to drive revenue
growth.
Qualified leads, built relationships and executed sales strategies to drive new business.
Resolved issues promptly to drive satisfaction and enhance customer service.
Executed successful sales strategies to convert leads into customers.
Collaborated with internal teams to develop account strategy.
Completed Richardson Sprint Sales Training.
Consistently met and achieved sales quotas.

Sales Development Representative

Smarsh

2022.03 - 2022.09

Promoted from SDR to Account Executive within 6 months
Utilized Various to manage sensitive client information and update existing and new client
profiles.
Developed advanced understanding of products and services to react to customer
objections, competitive questions, and other FAQs.
Built and managed accurate sales pipeline to maintain high volume of activity.
Won new business by articulating full value of company's capabilities to prospects.
Participated in trade shows and other promotional events to build brand awareness and generate leads.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding
personal quotas.

Account Executive

Elm St Technology

2021.06 - 2021.09

Tracked and analyzed trends to identify strategic opportunities and boost sales numbers
Managed high call volume, multiple priorities, and competing demands while adhering to established processes
Satisfied customers with targeted services and customized solutions for unique business needs
Remained up-to-date on current industry, product, and competitive landscape to keep conversion rates high.

Administrative Medical Assistant

Oregon Urology Institute

2020.10 - 2021.06

Managed registration desk by answering telephones and greeting incoming patients
Updated patient medical records with direct intake information and transcribed practitioner messages
Checked patients in and out of appointments
Coordinated patient appointments and hospital admissions
Received, answered and responded to telephone calls
Scheduled patient appointments in EMR system
Coordinated patient admissions through proactive communication with hospital personnel
Offered to assist with additional tasks to keep projects on-task and meet tight deadlines.

Senior Sales Representative

Royal Caribbean International

2014.08 - 2020.04

Employed extensive product knowledge to cultivate existing customer relationships and develop rapport with new ones
Acquired new business through prospecting, cold calling, and delivering impactful sales presentations
Successfully completed an average of 120 marketing calls per day to generate weekly appointments
Worked hard daily to promote an exemplary level of tailored service to each customer, whether through email or by phone
Utilized various sources to identify new prospective customers
Stayed on top of changes in company offerings and policies by staying in frequent contact with service, inventory management, and technical personnel
Called lead lists resulting from various marketing campaigns to achieve sales goals
Maintained productive relationships with existing customers through exceptional follow-up after sales.

Weight Loss Consultant

Perfect Health Technologies

2011.08 - 2014.06

Applied strong nutritional knowledge to individualized, proactive lifestyle guidance for patients pursuing health and well-being while obtaining their weight loss goals
Handled all delegated tasks, including new patient care and current patient care
Pursued opportunities to advance client relations skills and further enhance customer satisfaction in every interaction
Asked probing questions to determine service needs and accurately input information into electronic systems
Evaluated customer account information to assess current issues and determine potential solutions.

Receptionist

Vector Marketing

2010.06 - 2011.07

Answered and directed incoming calls using a multi-line telephone system
Greeted visitors, assessed needs, and directed them to appropriate personnel
Maintained daily calendars, set appointments with clients, and planned daily office events
Delivered administrative support to team members, including making copies, sending faxes, organizing documents, and rearranging schedules
Scheduled and confirmed appointments
Scheduled meetings with salespeople and clients, emailed customers, and placed outbound calls as needed.

Summary

Overview

Work History

Account Executive

Sales Development Representative

Account Executive

Administrative Medical Assistant

Senior Sales Representative

Weight Loss Consultant

Receptionist

Education

Some College (No Degree) -

Highschool Diploma -

Skills

Websites

Work Availability

Timeline

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