Well-rounded technical professional with over 15 years of vast experience supporting complex analytics systems and workflows. Natural problem-solver possessing strong cross-functional understanding of information technology and business processes. Displaying a commitment to continued learning and self-improvement
Overview
15
15
years of professional experience
Work History
Data Analyst
Core Solutions, LLC @ Shell (New Orleans)
New Orleans, LA
02.2014 - Current
Monitored, tracked, and analyzed large sets of live data via an equipment-monitoring analytics tool for Shell's offshore platforms
Configured and deployed complex calculations and algorithms using dynamic set points to identify exceptions in data as they occur
Engaged regularly with stakeholders to understand and define business needs/requirements and translate into actionable analytics
Conducted data analysis to derive meaningful insights and communicated findings effectively to the team to aid in business decisions
Performed in-depth data mining and targeted data analyses using descriptive methods
Analyzed and documented business workflows and identified process issues to propose improvements
Collaborated with other team members and Data Scientists to identify and eliminate gaps in data in a qualitative and timely manner
Identified bugs in system functionality and reported to key I.T. members and support team
Transformed data into end-user reports and dashboard visuals us
Created, enhanced, maintained end-user reports and dashboards using SQL, Python, and Power BI
Managed and maintained overall asset business model.
Assisted with and supported full analytics migration off of legacy system while maintaining equipment monitoring data integrity
Provided technical support and expertise for new analytics tool after completion of system migration
I.T. Analyst/Test Analyst
CNH Contractors at Entergy (New Orleans)
New Orleans, LA
04.2009 - 02.2014
Managed and maintained transmission and distribution work management systems’ internal and web-based applications through the creation of complex SQL Database queries
Ensured all users were current with Federal Energy Regulatory Commission (FERC) courses
Utilized advanced critical thinking skills to troubleshoot arising data issues, and consulted with developers, team members, and business leads to identify and deliver permanent solutions
Monitored and supported critical data and business processes in multiple databases
Managed all aspects of testing cycle including requirement articulation and analysis, script development and execution, and result/defect documentation for multiple Entergy projects of various sizes
Acted as test lead and key contact for testers during Customer Acceptance Testing phase
Collected, manipulated, and organized system data for testing scripts using SAP CCS Systems
Prepared and distributed daily testing status reports to the business, project managers and other members of the testing team
Tracked test script results and defects for both System and CAT phases of process
Strategized with key decision-makers on ways to improve existing applications without jeopardizing current functionality
Worked with developers, project managers and the business to address and resolve project risks and challenges within projected timeline and budget
Assisted in product “Go Live” implementation
Delivered presentations of final product to senior management, and provided post-implementation application support, as needed.
Education
Bachelor of Arts in English -
University of New Orleans
05.2008
Skills
Requirements Gathering
Data Visualization
SQL
Python
Business Intelligence (BI)
PowerPoint
Excel
OSIsoft PI System
SharePoint Web Applications
SAP Customer Care System
References
References available upon request
Timeline
Data Analyst
Core Solutions, LLC @ Shell (New Orleans)
02.2014 - Current
I.T. Analyst/Test Analyst
CNH Contractors at Entergy (New Orleans)
04.2009 - 02.2014
Bachelor of Arts in English -
University of New Orleans
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