Katherine LaBarge
Nashua,NH
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
8
8
years of professional experience
Work History
Bartender
Coyle's Tavern & Resturant
05.2023 - Current
- Tracked bar stock levels and promptly replenished low materials to prevent shortages.
- Assisted with inventorying beverage stock and bar supplies.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Helped management plan and serve bar menu exceeding customer expectations.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Participated in promotional events, representing establishment positively while showcasing signature cocktails.
- Reduced wait times for drinks by efficiently managing bar area and prioritizing orders.
- Kept bar presentable and well-stocked to meet customer needs.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Maintain clean and organized workspace, ensuring compliance with health and safety regulations
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Served high customer volumes during special events, nights, and weekends.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Server
Muddy Waters
01.2016 - 11.2016
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Bussed and reset tables to keep dining room and work areas clean.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
High School Diploma -
Greater Lawrence Technical School
Andover, MA06.2007
Skills
- Ability to Lift 30 Pounds
- Collaboration and Teamwork
- Telephone Etiquette
- Engaging personality
- Beverage Preparation
- Payment Processing
- Team Management
- Drink Preparation
- Responsible Alcohol Service
- Teamwork and Professionalism
- Relationship Building
- Customer Service
- Cleanliness and hygiene
- Memory retention
- Handling Difficult Customers
- Clear and effective communication
- TIPS Certified
- Issue Resolution
- Outgoing Personality
- Strong multitasking
- Food and Beverage Service
- Organizational ability
- Classic cocktails
Timeline
Bartender
Coyle's Tavern & Resturant
05.2023 - Current
Server
Muddy Waters
01.2016 - 11.2016
High School Diploma -
Greater Lawrence Technical School
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