Katherine Lacour
Dallas,TX
Summary
Dynamic Client Development Specialist with a proven track record at Louis Vuitton, achieving 127% of sales goals through strategic relationship building and tailored client experiences. Expert in CRM systems and cross-functional collaboration, driving revenue growth while enhancing customer engagement and brand loyalty. Passionate about delivering exceptional luxury service and storytelling.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Client Development Specialist
Louis Vuitton
Dallas, TX
01.2025 - Current
- Strengthened high-value client relationships through personalized outreach, deep product knowledge, and luxury service delivery across inbound and outbound channels.
- Drove commercial performance by managing client appointments, curating tailored experiences, and influencing key categories including Ready-to-Wear, High-End, and Les Extraordinaires.
- Achieved 127% beyond core sales goal and 14% above Les Extraordinaires target, demonstrating strong persuasion, relationship building, and revenue-driving strategy.
- Selected to represent the brand as an Exotics Expert at the Rochambeau event, reinforcing trust in subject-matter expertise and cultural fluency in luxury.
- Utilized CRM tools and multiple digital systems to manage pipelines, track client behavior, and optimize outreach strategy.
Account Management Coordinator
24 Seven Talent
New York, NY
07.2021 - 04.2023
- Managed partnerships with 10–15 fashion and lifestyle clients weekly, supporting recruitment and staffing for key roles such as Director of Events and Account Manager.
- Coordinated 15–20 candidate screenings weekly and secured 10–15 interviews, showcasing operational excellence and stakeholder alignment.
- Collaborated with global brands to staff events ranging from intimate activations to large-scale productions with 250+ brand ambassadors, ensuring cohesive execution.
- Used platforms including Bullhorn, Indeed, and LinkedIn to target specialized talent (social media expertise, certifications, experiential skill sets).
- Trained new hires on job posting, email marketing, and communication strategy—improving team efficiency and cross-functional consistency.
Written Communications Client Development Advisor & Trainer
Gucci
New York, NY
08.2019 - 07.2021
- Generated $1M in written communications sales in the first year by developing personalized messaging and tailored client strategies.
- Created and managed a customized digital wishlist program to deepen engagement and drive repeat purchases.
- Trained new and existing team members in written communication best practices, helping elevate brand voice consistency and customer experience.
Public Relations Manager
Sarah Gargano Communications
New York, NY
12.2020 - 04.2021
- Led influencer and brand partnerships for clients including McLaren Automotive, Valmont Skincare, Italian Trade Agency, Maison Atia, Mozzafiato, One Drop Foundation, and others.
- Oversaw monthly content calendars, daily social content, Instagram stories, and press distribution—strengthening digital presence for luxury and lifestyle brands.
- Utilized platforms including Cision, PR Newswire, and Muck Rack to manage media relationships and secure placements.
- Developed creative campaign narratives that elevated brand storytelling and connected client brands to cultural moments.
Retail Training Associate
Gucci
New York, NY
08.2019 - 11.2019
- Coordinated regional training sessions, preparing all materials, logistics, and event needs.
- Supported large-scale retail conferences by managing travel coordination, guest arrivals, and event execution.
- Provided operational leadership to ensure seamless training and brand experiences.
Public Relations Manager
Ombre Digital
New York, NY
05.2017 - 05.2019
- Built influencer marketing strategies that grew brand visibility across fashion and beauty audiences.
- Managed event production and press strategy for New York Fashion Week, pitching designers to top-tier outlets.
- Secured designer features in Teen Vogue, significantly boosting brand credibility and cultural relevance.
Education
Bachelor’s Degree - Mass Communication, Business Administration
Louisiana State University
Baton Rouge, LASkills
- Partnership Strategy & Development
- Client relationship management
- Event coordination
- Customer engagement
- Cross-functional collaboration
- Active listening
- Social media marketing
- CRM software proficiency
- Teamwork and collaboration
- Diversity and inclusion
- Creative & Cultural Storytelling
- Cross-Functional Leadership
- Influencer & Brand Partnerships
- Client Relationship Building
- Social Media Strategy
- Cultural Trend Forecasting
- Integrated Campaign Execution
- Project Management
- CRM & Data Insights
- Sales Strategy
- Community Building
- Presentation & Communication
- Negotiation
- Strategic Planning
- Market Research
- CRM Systems
- Cision
- PR Newswire
- Muck Rack
- LinkedIn Recruiter
- Bullhorn
- Social Media Management Tools
- SEO/SEM Tools
- Google Analytics
- Google Ads
- Microsoft Office
- Google Workspace
Certification
Fashion Business Essentials Certification, Parson’s New School x WWD
Tech Tools
- CRM Systems
- Cision
- PR Newswire
- Muck Rack
- LinkedIn Recruiter
- Bullhorn
- Social Media Management Tools
- SEO/SEM Tools (Google Analytics, Ads)
- Microsoft Office
- Google Workspace
Industry Experience
- Luxury
- Fashion
- Beauty
- Lifestyle
- Events
- PR/Communications
- Talent Staffing
- Retail
- Influencer Marketing
Partnership Campaign Achievements
- Led influencer and brand partnerships for global luxury brands including McLaren, Cartier, Valmont, and Italian Trade Agency.
- Supported staffing and experiential activations for 250+ ambassador events, ensuring cohesive brand representation.
- Generated $1M sales through personalized digital communications at Gucci.
- Surpassed Louis Vuitton sales goals by 127%, demonstrating relationship-driven growth strategy.
- Secured fashion designer coverage in Teen Vogue, expanding cultural presence and audience reach.
Timeline
Client Development Specialist
Louis Vuitton
01.2025 - Current
Account Management Coordinator
24 Seven Talent
07.2021 - 04.2023
Public Relations Manager
Sarah Gargano Communications
12.2020 - 04.2021
Written Communications Client Development Advisor & Trainer
Gucci
08.2019 - 07.2021
Retail Training Associate
Gucci
08.2019 - 11.2019
Public Relations Manager
Ombre Digital
05.2017 - 05.2019
Bachelor’s Degree - Mass Communication, Business Administration
Louisiana State University