Katherine Lagman
Summary
I am a hardworking and driven individual with strong communication and problem-solving skills, committed to delivering exceptional results in every task. I am currently pursuing a degree in accounting, demonstrating a dedication to professional growth and expertise in financial principles. Adept at working both independently and collaboratively, with a focus on efficiency, accuracy, and continuous improvement.
Overview
4
4
years of professional experience
Work History
Bar Waitress
Sports Column Bar
02.2024 - Current
- Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
- Demonstrated multitasking skills, managing multiple tables simultaneously while maintaining high standards of service quality.
- Communicated with guests to record orders and assess needs.
Food Runner, Host
Hardware
08.2022 - Current
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Trained new hostesses/ food runners on customer service and restaurant policies to maintain high standards of service.
Nanny
Corrinet Family
06.2023 - 08.2024
- Lived in with a family with two young children over the summer and on school breaks.
- Assisted with light housekeeping duties as well as running errands.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Handled challenging behavioral issues using appropriate discipline strategies and proactive communication with parents.
Pool Manager
USA Management
07.2021 - 08.2021
- Ensured compliance with health regulations through regular water testing and documentation procedures.
- Increased customer satisfaction with timely resolution of issues and proactive communication.
- Maintained a clean and well-organized facility, contributing to a positive guest experience.
Education
B.B.A - Accounting
The University of Iowa
Iowa City, IA05.2027
High School Diploma -
Rosary High School
Aurora, IL05-2023
Skills
- Communication
- Teamwork and Collaboration
- Adaptability
- Organization
- Computer Literacy
- Problem Solving
- Customer Service
- Leadership
- Self-motivation
Timeline
Bar Waitress
Sports Column Bar
02.2024 - Current
Nanny
Corrinet Family
06.2023 - 08.2024
Food Runner, Host
Hardware
08.2022 - Current
Pool Manager
USA Management
07.2021 - 08.2021
B.B.A - Accounting
The University of Iowa
High School Diploma -
Rosary High School
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