Katherine Langley
Mobile,ALABAMA
Summary
Licensed Claims Adjuster emphasizing effective time management, cost control and mediation. Self-motivated and customer-focused. Energetic and enthusiastic insurance professional motivated to succeed in fast-paced and deadline-driven environment. Comprehensive knowledge of claims adjustments, focused on construction inspections and, Positive attitude and exceptional problem solving skills. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Ambitious, career-focused job seeker, anxious to obtain an entry-level position to help launch career while achieving company goals.
Overview
1
1
year of professional experience
Work History
Catastrophe Insurance Adjuster
Pilot Catastrophe Services
Mobile, AL
08.2023 - 10.2023
- Coordinated with other professionals such as appraisers and contractors during the claims process.
- Identified and collected evidence and determined value to specific claim to properly assess conditions.
- Negotiated settlements with claimants in accordance with company guidelines.
- Provided technical advice to clients regarding insurance policies and procedures.
- Reviewed policy documents to determine coverage and potential liability for claims.
- Drafted correspondence between insurers and claimants concerning claim status updates, settlement offers and denial letters.
- Compiled detailed reports summarizing findings from investigations into property loss claims.
- Participated in training sessions related to catastrophe insurance adjusting practices.
- Reviewed, evaluated and adjusted claims to promote fair and prompt settlement.
- Investigated claims, determined losses, and reported findings.
- Negotiated and settled claims according to information presented through reports, research, and data verification.
IT Support
Pilot Catastrophe Services
Mobile, AL
06.2022 - 03.2023
- In charge of updating equipment, keeping inventory of all equipment such as monitors, power cords, and display attachments.
- Kept catalog of serial number for all machines I was required to log into and manually update every day.
- Shipped equipment to work from home adjusters and tested incoming equipment that was sent back for quality control.
- Helped in office workers with technical assistance, and putting out full setups for new incoming adjusters.
- Shipped bad machines to facilities for repair and reimaging as needed.
Education
Theodore High School
Theodore, AL05-2021
Skills
- Damage Assessment
- Technical Knowledge
- Estimating Costs
- Claims Evaluation
- Policy Interpretation
- Property Adjusting
- Policy Investigations
- Property Claims
- Claims Processing
- Claims Investigations
- Computer Skills
- Highly Motivated
- Excel Experience
- Claims File Management Processes
- Sales Background
Timeline
Catastrophe Insurance Adjuster
Pilot Catastrophe Services
08.2023 - 10.2023
IT Support
Pilot Catastrophe Services
06.2022 - 03.2023
Theodore High School
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