Katherine Larkins
Cleves,Ohio
Summary
Results-driven professional with a strong background in auditing and compliance from United Parcel Service. Demonstrated attention to detail and ethical judgment while streamlining processes and enhancing efficiency. Proven ability to collaborate with teams and deliver quality assurance, ensuring adherence to regulatory standards and improving operational outcomes.
Motivated [Job Title] with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
34
34
years of professional experience
Work History
Haz-Mat Auditor
United Parcel Service, UPS
06.2012 - 09.2018
- Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
- Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
- Ensured compliance with regulatory requirements by performing regular audits and staying up-to-date on industry standards.
- Streamlined audit processes, improving efficiency and reducing time spent on each audit engagement.
- Followed established auditing processes to meet internal and regulatory requirements.
- Conducted risk assessments to determine areas requiring increased focus during subsequent audits.
- Interpreted state and federal laws, accepted auditing principles and procedures and program standards to audited materials and data to detect non-compliance and facilitate recommendations.
Deli and Meat Associate
Sullivan's Family Foods
11.2009 - 03.2011
- Contributed to positive customer experiences by promptly addressing inquiries or concerns regarding products or services.
- Maintained a clean and hygienic work environment, adhering to strict sanitation guidelines and procedures.
- Consistently met or exceeded department sales targets through strong merchandising efforts and exceptional customer service.
- Streamlined processing times by identifying areas of inefficiency within the department''s workflow system.
- Performed regular equipment maintenance checks to prevent malfunctions during peak business hours.
- Supported store initiatives aimed at promoting sustainability by minimizing plastic use in packaging solutions.
- Kept meat cases fully stocked, clean and properly labeled to allow customers to find products quickly.
- Used proper sanitation and food safety techniques to prevent food contamination and illness.
- Handled cash and made change to process sales transactions for customers.
- Performed cash, card, and check transactions to complete customer purchases.
Field Service Representative
Information Resources Inc.
06.2001 - 10.2009
- Ensured safety compliance in all field activities, adhering to company guidelines and industry regulations.
- Developed lasting relationships with clients through excellent communication and professionalism.
- Improved team performance through regular feedback and performance evaluations.
- Increased overall productivity, implementing comprehensive training programs for new hires.
- Enhanced customer satisfaction by providing timely and efficient field service support.
- Optimized field service operations by developing standardized procedures for common tasks.
- Increased efficiency of field operations by leveraging mobile technology for real-time data access and reporting capabilities.
Cleaning Consultant
Self Employed Services
02.1997 - 08.2001
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Managed client relationships through regular check-ins and updates on project progress.
Automation Support Specialist
US District Court, Federal, US Goverment
04.1984 - 02.1995
- Maintained detailed documentation of support interactions, ensuring valuable insights are preserved for future reference and analysis.
- Acted as a liaison between clients and development teams, ensuring timely communication during critical incidents.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Optimized internal workflows to expedite incident escalations, leading to faster problem-solving efforts from specialized teams.
- Managed high-priority tickets with professionalism, ensuring timely resolutions while maintaining excellent rapport with clients.
- Enhanced user experience by providing comprehensive troubleshooting guidance for various software and hardware systems.
- Improved customer satisfaction by addressing and resolving technical issues swiftly and efficiently.
Education
No Degree - Continuing Education Of Computer Software/Hardware
College Of Mount St. Joeseph
Cincinnati, OH06-1991
High School Diploma -
Diamond Oaks Career Campus
Cincinnati, OH06-1977
Skills
- Attention to detail
- Team collaboration
- Audit reporting
- Decision-making
- Ethical judgment
- Quality assurance
Timeline
Haz-Mat Auditor
United Parcel Service, UPS
06.2012 - 09.2018
Deli and Meat Associate
Sullivan's Family Foods
11.2009 - 03.2011
Field Service Representative
Information Resources Inc.
06.2001 - 10.2009
Cleaning Consultant
Self Employed Services
02.1997 - 08.2001
Automation Support Specialist
US District Court, Federal, US Goverment
04.1984 - 02.1995
No Degree - Continuing Education Of Computer Software/Hardware
College Of Mount St. Joeseph
High School Diploma -
Diamond Oaks Career Campus
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