Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katherine Lavallee

Tucson,AZ

Summary

Dedicated and results-driven professional with 12 years of experience as a gymnastics coach, transitioning into customer service. Adept at building strong relationships, providing excellent communication, and delivering high-quality customer experiences. Passionate about problem-solving and ensuring customer satisfaction through active listening and effective solutions.

Overview

12
12
years of professional experience

Work History

Head Coach & Team Manager

Springs Gymnastics
10.2020 - 01.2025
  • Managed and coached gymnastics teams, providing tailored instruction to athletes of all levels.
  • Delivered clear and effective communication to students, parents, and staff, ensuring a positive experience.
  • Addressed concerns and resolved conflicts with empathy and professionalism.
  • Maintained accurate records of athletes’ progress and handled administrative tasks efficiently.
  • Trained and mentored junior coaches, fostering teamwork and leadership skills.


References: Maria Willliams - Supervisor

Phone Number: 520-275-2302

Team Coach & Travel Assistant

Desert Thunder Gymnastics
07.2013 - 10.2020
Gymnastics Coach
  • Designed and implemented training programs to enhance gymnasts’ strength, flexibility, and technique.
  • Provided individualized coaching to athletes of varying skill levels, from beginners to competitive gymnasts.
  • Ensured a safe and positive training environment by enforcing proper techniques and injury prevention protocols.
  • Assisted in organizing and running gymnastics meets, camps, and special events.
  • Motivated athletes to reach their full potential through structured training and goal setting.
Travel Assistant
  • Coordinated travel arrangements, including transportation, accommodations, and schedules for gymnastics competitions and training camps.
  • Managed logistics for athletes, ensuring timely arrivals and departures.
  • Assisted with administrative tasks such as registration, budgeting, and communication with event organizers.
  • Acted as a liaison between athletes, parents, and coaching staff to facilitate smooth travel experiences.
  • Ensured compliance with all travel policies and safety regulations.


References: Emily Gorvett -Manager

Phone Number: 520-678-6061

Education

High School Diploma -

Buena High School
Sierra Vista, AZ
05-2018

Skills

  • Excellent communication and interpersonal skills
  • Strong problem-solving and conflict resolution abilities
  • Ability to multitask in fast-paced environments
  • Team leadership and collaboration
  • Customer engagement and relationship-building
  • Adaptability and quick learning
  • Detail-oriented and organized

Timeline

Head Coach & Team Manager

Springs Gymnastics
10.2020 - 01.2025

Team Coach & Travel Assistant

Desert Thunder Gymnastics
07.2013 - 10.2020

High School Diploma -

Buena High School
Katherine Lavallee