Dedicated and results-driven professional with 12 years of experience as a gymnastics coach, transitioning into customer service. Adept at building strong relationships, providing excellent communication, and delivering high-quality customer experiences. Passionate about problem-solving and ensuring customer satisfaction through active listening and effective solutions.
Overview
12
12
years of professional experience
Work History
Head Coach & Team Manager
Springs Gymnastics
10.2020 - 01.2025
Managed and coached gymnastics teams, providing tailored instruction to athletes of all levels.
Delivered clear and effective communication to students, parents, and staff, ensuring a positive experience.
Addressed concerns and resolved conflicts with empathy and professionalism.
Maintained accurate records of athletes’ progress and handled administrative tasks efficiently.
Trained and mentored junior coaches, fostering teamwork and leadership skills.
References: Maria Willliams - Supervisor
Phone Number: 520-275-2302
Team Coach & Travel Assistant
Desert Thunder Gymnastics
07.2013 - 10.2020
Gymnastics Coach
Designed and implemented training programs to enhance gymnasts’ strength, flexibility, and technique.
Provided individualized coaching to athletes of varying skill levels, from beginners to competitive gymnasts.
Ensured a safe and positive training environment by enforcing proper techniques and injury prevention protocols.
Assisted in organizing and running gymnastics meets, camps, and special events.
Motivated athletes to reach their full potential through structured training and goal setting.
Travel Assistant
Coordinated travel arrangements, including transportation, accommodations, and schedules for gymnastics competitions and training camps.
Managed logistics for athletes, ensuring timely arrivals and departures.
Assisted with administrative tasks such as registration, budgeting, and communication with event organizers.
Acted as a liaison between athletes, parents, and coaching staff to facilitate smooth travel experiences.
Ensured compliance with all travel policies and safety regulations.
References: Emily Gorvett -Manager
Phone Number: 520-678-6061
Education
High School Diploma -
Buena High School
Sierra Vista, AZ
05-2018
Skills
Excellent communication and interpersonal skills
Strong problem-solving and conflict resolution abilities
Ability to multitask in fast-paced environments
Team leadership and collaboration
Customer engagement and relationship-building
Adaptability and quick learning
Detail-oriented and organized
Timeline
Head Coach & Team Manager
Springs Gymnastics
10.2020 - 01.2025
Team Coach & Travel Assistant
Desert Thunder Gymnastics
07.2013 - 10.2020
High School Diploma -
Buena High School
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