- Family time
- Horseback Riding
- Gardening
- Camping
- Anything that keeps you fit
- Working
Katherine Layman
Blair
Summary
Dynamic warehouse professional with a proven track record at Dollar General Distribution Center, excelling in order picking and warehouse safety. Recognized for enhancing efficiency and reducing errors through meticulous attention to detail and effective communication. Committed to fostering a positive work environment while achieving productivity goals and supporting team collaboration.
Experienced healthcare professional prepared to contribute to patient care and support. Adept at maintaining high standards, ensuring patient comfort, and executing tasks efficiently. Strong focus on teamwork, adaptability, and achieving outcomes. Skilled in patient communication, basic medical procedures, and maintaining clean, safe environment. Reliable, flexible, and ready to meet changing needs.
Experienced with identifying customer needs and providing tailored solutions. Utilizes effective sales strategies to close deals and increase client satisfaction. Track record of building strong client relationships and delivering consistent results.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Warehouse Setector
Dollar General Distribution Center
03.2024 - Current
- Collaborated with team members to achieve daily productivity goals while maintaining a positive work atmosphere.
- Completed pick lists accurately and promptly, minimizing delays in order fulfillment processes.
- Streamlined the restocking process by coordinating closely with receiving teams during unloading of incoming shipments.
- Demonstrated flexibility in adapting to changing priorities or new responsibilities as needed within the warehouse setting.
- Participated in ongoing training sessions to stay current on industry best practices and enhance job skills further.
- Reduced order errors through meticulous attention to detail during the selection process.
- Consistently met or exceeded performance metrics by effectively prioritizing tasks and managing time efficiently.
- Assisted in inventory audits, helping maintain an accurate count of available stock at all times.
- Supported quality control efforts by carefully inspecting items before packaging them for shipment.
- Proactively identified potential issues that could impact workflow efficiency, offering solutions for their resolution.
- Communicated effectively with warehouse supervisors, providing updates on progress towards daily objectives.
- Enhanced warehouse efficiency by streamlining the picking and packing process.
- Upheld company policies and procedures, promoting a culture of professionalism and excellence within the warehouse environment.
- Maintained a safe and clean work environment by adhering to company safety protocols and guidelines.
Supervisor
Applebee's Neighborhood Grill & Bar
06.2016 - 03.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Optimized scheduling to ensure full coverage during peak hours without overstaffing, balancing customer service with cost efficiency.
- Implemented rewards and recognition program that significantly increased employee engagement and satisfaction.
C.N.A/Med Aide
Encompass Home Health
01.2015 - 06.2016
- Offered caring companionship and emotional support.
- Facilitated recreational activities tailored to individual patient interests, promoting social engagement and mental stimulation.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Established trusting relationships with patients through consistent reliability and genuine empathy towards their unique situations.
- Supported patients'' mental well-being by engaging in meaningful conversations and offering emotional support.
- Aided in maintaining a clean living environment, performing housekeeping tasks such as laundry, dishwashing, and tidying up spaces.
- Contributed to a positive atmosphere by creating friendly interactions between fellow aides and the nursing team members.
- Maintained accurate records of patient progress through detailed documentation of care provided during each shift.
- Assisted with range-of-motion exercises, contributing to improved mobility and overall health for patients.
- Ensured proper nutrition for patients by preparing and serving meals according to dietary requirements.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Assisted with onboarding of new employees.
- Compiled and analyzed data to produce reports.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Reviewed files, records and other documents to obtain information to respond to requests.
Education
Licensed Practical Nursing - Nursing Practice
Kaplan University
Omaha, NE05-2014
No Degree - Medication Aide
Metropolitan Community College
Omaha, NE04-2011
No Degree - Certificate Nurses Assistant
Metropolitan Community College
Omaha, NE01-2010
Skills
- Warehouse safety
- Customer service
- Time management
- Active listening
- Problem-solving
- Conflict resolution
- Call center experience
- Relationship building
- Upselling
- Team leadership
- Decision-making
- Complex Problem-solving
Accomplishments
- Employee of the month at least once each job that is listed.
- Work very well others,
- Do well with figuring out complicated situations at hand.
- I am a very respectful, understanding and loving person.
- I also do my best to stay positive and professional
Certification
Diploma health and nutrition
Interests
Timeline
Warehouse Setector
Dollar General Distribution Center
03.2024 - Current
Supervisor
Applebee's Neighborhood Grill & Bar
06.2016 - 03.2024
C.N.A/Med Aide
Encompass Home Health
01.2015 - 06.2016
Licensed Practical Nursing - Nursing Practice
Kaplan University
No Degree - Medication Aide
Metropolitan Community College
No Degree - Certificate Nurses Assistant
Metropolitan Community College
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