Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Katherine Lewis

Lincoln

Summary

Developed skills in high-stakes, collaborative business environment seeking to transition into new field. Demonstrates strong analytical thinking and advanced problem-solving abilities. Committed to leveraging these skills to achieve success in dynamic and evolving role. Experienced with business strategy, financial oversight, and team leadership. Utilizes effective communication and negotiation skills to foster partnerships and drive success. Track record of optimizing operational processes and enhancing organizational performance.

Overview

18
18
years of professional experience

Work History

Care Resource Partner

Tabitha
07.2024 - Current
  • Provided outstanding service to all individuals, promoting effective, and lasting business relationships.
  • Achieved successful client outcomes by identifying and addressing their unique needs and goals.
  • Stayed informed on industry developments and market trends to gain competitive advantage.
  • Networked with other professionals and organizations to expand contacts and opportunities.
  • Developed and implemented strategies to enhance partner relations.
  • Monitored partner performance and provided feedback on areas of improvement.
  • Collaborated with colleagues and support staff to maximize team efficiency.

Director of Operations and Marketing

Pharmacy Solutions
01.2018 - 07.2024
  • Responsible for overseeing the seamless functioning of operational processes while strategically promoting the pharmacy's services
  • This role involves managing day-to-day operations, ensuring compliance with regulatory standards, optimizing workflow efficiency, and supervising staff
  • Additionally, lead marketing initiatives, developing and implementing strategies to enhance brand awareness, attract new customers, and maintain strong relationships with healthcare providers
  • The position requires a blend of operational expertise, marketing acumen, and a keen understanding of pharmaceutical regulations to drive the success and growth of the compounding pharmacy
  • Monitored budget and utilized operational resources.
  • Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.

Business Support Specialist

OPTK
01.2015 - 01.2018
  • Collaborate closely with the Sales and Accounting Teams, meticulously ensuring competitive and precise pricing for our products and services
  • Responsible for efficiently handling quote requests, engaging both our internal team and external partners
  • Leveraging mapping software, conduct thorough location research, contributing to informed decision-making
  • Additionally, my attention to detail was pivotal as I regularly update tracking and training documents, maintaining accuracy and relevance
  • Managing the end-to-end process, adeptly handle orders, upgrades, and disconnect notices, playing a key role in the smooth operational flow of the business

Certified Pharmacy Technician

Pharmacy Solutions
12.2010 - 12.2014
  • Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Completed paperwork, entering prescription into patient profiles.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Increased customer satisfaction by delivering friendly, personalized service during transactions.

Certified Pharmacy Technician

Walgreens
06.2007 - 12.2010
  • Organizes medications for pharmacist to dispense by reading medication orders and prescriptions, preparing labels, calculating quantities, and inputting orders
  • Maintains records by recording and filing physicians' orders and prescriptions

Education

Bachelor’s in Science - Business with an emphasis in Marketing

Doane University
12.2016

Skills

  • Galvinizer
  • Customer relationship building
  • Knowledgeable in Microsoft tools
  • Administrative management
  • Operations management
  • Company processes and procedures
  • Marketing knowledge
  • Innovation mindset
  • Strategic planning

Accomplishments

  • 10/2023 PCCA International Presenter, Marketing Panel on how we use technology to boost revenue
  • 09/2023 PCCA Podcast, Pharmacy Technician
  • 09/2023 Re-elected as Board of Director for APC Pharmacy Compounding Foundation
  • 12/2022 Nebraska Pharmacy Association Podcast, Talking about pharmacy technician and that as a career path
  • 05/2022 Capital Hill, going to visit with our senators about the import compounding
  • 03/2022 PCCA Marketing Symposium Presenter, Expert on how to make connections with Prescribers
  • 03/2021 PCCA Low Dose Naltrexone Presenter, How to create a patient consult program
  • Former member of the Nebraska Pharmacist Association
  • Former member of Alliance for Pharmacy Compounding

Timeline

Care Resource Partner

Tabitha
07.2024 - Current

Director of Operations and Marketing

Pharmacy Solutions
01.2018 - 07.2024

Business Support Specialist

OPTK
01.2015 - 01.2018

Certified Pharmacy Technician

Pharmacy Solutions
12.2010 - 12.2014

Certified Pharmacy Technician

Walgreens
06.2007 - 12.2010

Bachelor’s in Science - Business with an emphasis in Marketing

Doane University

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Katherine Lewis