Katherine Liszka
AutoDatas
Westland
11
years of professional experience
Results-driven leader with expertise in performance management and organizational strategy. Led initiatives in diversity and inclusion while enhancing team success through agile methodologies. Specializes in streamlining processes, data analysis, and project management, ensuring project completion and operational efficiency. Proficient in utilizing software tools to support strategic objectives and drive team performance.
Work History
Project Engineer
2 Years- Conducted detailed teardown of vehicles alongside a small team, ensuring accurate data collection for analysis.
- Collaborated with other departments to facilitate successful project completion.
- Facilitated team collaboration to enhance project timeline efficiency.
- Streamlined information exchange with global parent company to support project efficiency.
- Executed data entry tasks on company data website to ensure accurate information management.
- Collaborated with team members to identify and resolve issues efficiently.
- Followed established safety procedures and protocols to ensure safe vehicle dismantling operations.
Team Lead
4 Years 7 Months- Supervised daily staff activities, prioritizing tasks to maintain quality standards.
- Supervised the daily work of staff to ensure work prioritization and quality.
- Monitored daily operations, utilizing organizational and problem-solving skills to identify areas for improvement.
- Reported on staff progress and training needs to inform management decisions.
- Collaborated with departments to facilitate project completions and enhance interdepartmental communication.
- Provided input for staff members' performance reviews.
Shift Manager
4 Months- Oversaw daily operations while managing multiple projects simultaneously.
- Balanced cash drawers and resolved financial discrepancies to maintain accurate financial records.
- Trained and supervised new staff members.
- Maintained a safe work environment by enforcing company policies and procedures.
- Addressed customer complaints and issued refunds, enhancing overall customer satisfaction.
- Guided shift teams in task execution, ensuring timely and efficient completion of all assignments.
- Balanced cash drawers and resolved financial discrepancies using receipts and financial documents.
- Enforced safety and sanitation regulations.
- Assisted customers with product selection, providing exceptional service experience.
Assistant Manager
5 Months- Managed daily operations of the store, including scheduling staff, assigning tasks, and overseeing inventory control processes.
- Helped oversee the daily operations of the store, managing staff and inventory.
- Oversaw daily operations of store, managing staff and inventory to ensure smooth functioning.
- Resolved customer complaints quickly and effectively while maintaining a high level of professionalism.
- Tracked inventory levels and replenished products based on sales trends to maintain stock availability.
- Maintained hands-on knowledge of job roles and regularly stepped in to perform business duties.
- Utilized knowledge of company products and services to make recommendations and up-sell items according to customer needs.
- Tracked store inventories and replenished products according to demand.
- Provided guidance and support to junior staff members during challenging situations.
- Organized merchandise and displays to enhance brand visibility and drive product sales.
- Monitored sales performance to identify potential areas for improvement.
Cook
10 Months- Ensured cleanliness and organization of kitchen equipment, appliances, and utensils to maintain a safe and efficient cooking environment.
- Executed tasks quickly and accurately in high-pressure environments, contributing to smooth kitchen operations.
- Prepared food according to established recipes, ensuring consistency and quality in menu offerings.
- Monitored food items, maintaining minimum guidelines for temperature, taste, and quality.
- Maintained temperatures of food products to reduce illness or waste.
- Adhered to safety protocols at all times while preparing meals for customers.
- Assisted with food prep tasks, maximizing downtime during off-peak periods.
- Stored and rotated food products properly, maintaining freshness.
- Adjusted food preparation techniques to accommodate for changing dietary needs.
- Portioned food before cooking according to standard portion sizes and recipe specifications.
- Monitored quality assurance standards throughout the shift; adjusting cooking times accordingly.
- Provided excellent customer service by responding promptly to inquiries from guests or other departments.
- Handled cash transactions efficiently; ensuring accuracy when processing payments from customers.
- Labeled and dated food, keeping industrial refrigerators and freezers neat and orderly.
- Washed and sanitized hands throughout shift, promoting food safety and health requirements.
- Kept up-to-date on industry trends and best practices through attendance at workshops or seminars.
- Modeled flexible work style, shifting tasks as priorities and circumstances changed based on departmental needs.
- Ensured kitchen sanitation by regularly removing trash and waste materials. and cleaned kitchen garbage containers.
Sales Associate
11 Months- Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously.
- Engaged with guests to understand and anticipate customer service needs.
- Helped customers find and select products.
- Operated cash register and POS, facilitating smooth transactions for purchases, refunds, and exchanges.
- Resolved customer complaints efficiently and courteously, enhancing overall customer satisfaction.
- Operated cash register and POS to process sales transactions and handle payments.
- Performed cash register operations accurately according to company guidelines.
- Engaged with guests to identify and anticipate their needs, improving service delivery.
- Tagged new merchandise for sale and updated signs.
- Met merchandising standards by keeping store stocked and products faced.
- Tagged merchandise accurately for display on sales floor. and updated signs.
- Answered questions regarding store and merchandise.
- Arranged and displayed merchandise to promote sales.
- Kept work area clean, organized and free of clutter at all times.
- Performed cleaning tasks, keeping store neat and organized.
- Greeted customers and ascertained what each customer wanted and needed.
- Performed thorough cleaning of store surfaces to enhance customer experience..
Cook
10 Months- Maintained cleanliness and organization of kitchen equipment, appliances, and utensils, ensuring a safe and efficient cooking environment.
- Prepared large quantities of food items according to recipes or specific customer orders.
- Prepped items for various cooking methods by seasoning or marinating.
- Maintained cleanliness and organization of kitchen equipment, appliances, and utensils.
- Washed and sanitized hands throughout shift, promoting food safety and health requirements.
- Stored and rotated food products properly, maintaining freshness.
- Contributed to food prep efforts to enhance kitchen efficiency, maximizing downtime during off-peak periods.
- Demonstrated ability to work quickly and accurately in high-pressure environments.
- Stocked and maintained product levels to ensure efficient food service operations.
- Stocked and maintained sufficient levels of products to drive smooth food service.
- Provided excellent customer service by responding promptly to inquiries from guests or other departments.
- Demonstrated a flexible work style by adapting tasks to changing departmental priorities.
Sales Associate
2 Years 4 Months- Greeted customers warmly and offered assistance.
- Helped customers find and select products.
- Kept work area clean, organized and free of clutter at all times.
- Assisted customers with product selection to ensure customer satisfaction.
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
- Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously.
- Greeted and escorted customers to product racks, facilitating efficient product selection.
- Organized merchandise displays to enhance customer engagement and drive sales.
- Handled customer complaints and inquiries in a courteous and efficient manner.
- Engaged with guests to understand and anticipate customer service needs.
- Performed cash register operations accurately according to company guidelines.
- Established a positive rapport with customers by delivering friendly, personalized service.
- Provided accurate information about products, prices and availability both in person and over the phone.
- Built relationships with potential customers by providing helpful advice on product selection.
- Tagged merchandise for sale to ensure accurate inventory display.
- Suggested relevant items to customers, increasing chances for additional purchases.
- Introduced promotions and sale opportunities, enticing customers.
- Enticed customers with sales and promotions to boost sales.
- Placed special orders, submitted online orders, or contacted other stores to find desired items.
- Resolved conflicts arising from incorrect orders or damaged goods promptly and professionally.
- Promoted benefits of store credit cards and customer loyalty programs.
- Used product knowledge for handling objections.
- Promoted benefits of store credit cards or customer loyalty programs to encourage repeat business.
- Supported loss prevention by helping identify theft.
- Maintained up-to-date knowledge of store policies regarding payments, returns, exchanges and security practices.
- Answered questions regarding store and merchandise.
- Arranged and displayed merchandise to promote sales.
- Cleaned shelves and counters to maintain store cleanliness and organization.
- Exchanged merchandise for customers and accepted returns.
Education
High School Diploma
Skills
Agile project management
Data analysis
Workflow optimization
Cross-functional collaboration
Employee performance evaluation
Strategic planning
Adaptability
Timeline
Project Engineer
AutoDatas
08.2024 - CurrentRead More
Team Lead
A2Mac1
01.2020 - 08.2024Read More
Shift Manager
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09.2019 - 01.2020Read More
Assistant Manager
Gamestop
04.2019 - 09.2019Read More
Cook
A2Mac1
06.2018 - 04.2019Read More
Sales Associate
Target
07.2017 - 06.2018Read More
Cook
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09.2016 - 07.2017Read More
Sales Associate
Gamestop
03.2015 - 07.2017Read More
John F. Kennedy High School
High School Diploma
Read More