Katherine Livingston
Riverdale,GA
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office coordinator experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
CDL class B Truck Driver knowledgeable about DOT safety regulations and route planning. Accident-free safe driver with clean MVR with no violations.
Overview
16
16
years of professional experience
Work History
Concrete Truck Driver
Ernst Concrete
College Park, GA
05.2023 - Current
- Loaded and unloaded concrete mix into hoppers on the back of the truck.
- Verified that all necessary safety equipment was loaded onto the truck before each trip.
- Communicated with dispatchers regarding delivery schedules and any changes along the route.
- Performed daily inspections of all parts of the truck to ensure safety standards were met.
- Monitored road conditions while driving to adjust speed accordingly.
- Followed company policies and procedures when operating a concrete truck.
- Attended mandatory safety meetings prior to beginning work shifts.
- Utilized hand signals when backing up or parking the vehicle in tight spaces.
- Reported any mechanical problems or maintenance issues with vehicles to supervisors immediately.
- Understood local laws, ordinances, and regulations related to transporting hazardous materials.
- Responded quickly to emergency situations on the road such as traffic accidents or breakdowns.
- Cleaned interior and exterior of vehicles regularly to maintain company appearance standards.
- Adhered strictly to all safety protocols while operating a commercial motor vehicle.
- Maintained mixer truck by inspecting and cleaning vehicle daily and completing basic upkeep such as fueling and changing out worn parts.
- Kept paperwork in order, getting delivery tickets signed and returned to company.
- Prevented concrete build-up by washing after deliveries and spraying non-stick compounds onto surfaces.
- Worked safely when accessing work sites, unloading concrete and exiting construction areas.
- Learned and fully complied with operational and driving regulations to protect company from avoidable liabilities.
- Completed various agitation jobs according to work orders and schedules.
- Followed safe practices to mix and apply chemicals.
- Followed maps and GPS systems to promptly complete tasks.
Professional School Bus Driver
Clayton County Schools
Jonesboro, GA
01.2023 - 06.2023
- Managed student behavior in accordance with established guidelines.
- Monitored traffic conditions and adjusted routes accordingly.
- Communicated with dispatch personnel regarding route changes or delays.
- Assisted school staff in maintaining attendance records for each student on board the bus.
- Followed all applicable laws, regulations, and policies related to driving a school bus safely.
- Inspected brakes, lights, steering mechanism, tires, oil, fuel, electrical system. regularly.
- Reported any unsafe driving conditions or mechanical problems encountered during trips to appropriate personnel immediately.
- Conducted emergency evacuation drills regularly according to established procedures.
- Cleaned interior of bus between runs to maintain neatness and sanitary conditions for students' comfort and safety.
- Provided first aid when necessary in case of accidents or medical emergencies en route.
- Attended mandatory safety meetings and training sessions as required by law.
- Verified identification of students before allowing them onto the bus.
- Transported only authorized students and discharged at approved stops.
- Reported accidents and completed required reports.
- Inspected vehicle tires, brakes, windshield wipers, lights and fluids to verify safe operation.
- Drove gasoline, diesel or electrically powered multi-passenger vehicles to transport students.
Medical Assistant Coordinator
Atlanta Maternal Fetal Specialist
03.2022 - 12.2022
- Consulted and coordinated with healthcare team members to plan, implement, or evaluate patient care plans.
- Ordered, interpreted, and evaluated diagnostic tests to identify and assess patient's condition.
- Administered medications to patients and monitored for reactions or side effects.
- Interviewed patients to obtain medical information and measure vital signs.
- Followed on injections insulin or makena to control diabetics OB patient or pre-term delivery
- Assisted physicians and nursing personnel with injections
- Phlebotomy, and other patient care procedures.
- Conducted pre-authorizations and referrals to meet third-party insurer requirements.
- Obtained patient medical histories for inclusion in records.
- Scheduled Telehealth appointments and confirmed patient video visit.
- Pre-Authorization request for medications.
- Insurance verification prior appointments or telehealth visit.
MEDICAL ASSISTANT SUPERVISOR
Pediatrics ENT Of Atlanta Pediatrics, PENTA
Atlanta, GA
01.2020 - 05.2022
- Oversaw patient check-in by pulling charts, verifying data, and organizing paperworkDocumented information required for patients' specimens and tests completedCompleted intakes, including measuring vital signs and documenting symptomsAssisted clinicians with in-office procedures Smoothed procedures for physicians, passing instruments, helping patients feel comfortable and answering routine questionsHold head for Ears cleansing &
- Procedure Met financial needs by determining service requirements and tapping into available support networksDecreased waste of supplies by implementing inventory management checklistsSupported front office operations including billing, invoicing, scheduling, patient check-in and check out, procedures tracking, reporting, and insurance verificationAddressed concerns quickly to avoid lasting issuesAssisted team members and managers with tasks to maintain productivity and meet project milestonesVolunteered for and tackled new assignments and tasks to ease staff member burden.Called and faxed pharmacies to submit prescriptions and refills.
MEDICAL ASSISTANT SUPERVISOR
Pediatrics ENT Of Atlanta Pediatrics
Atlanta, GA
01.2020 - 05.2022
- Scheduled and confirmed patient diagnostic appointments, surgeries and medical consultations.
- Answered telephones and directed calls to appropriate staff.
- Arranged hospital admissions for patients.
- Scheduled tests and procedures for patients, such as lab work and x-rays, based on physician orders.
- Scheduled and confirmed appointments for patients & sent link to phone number or email address.
- Health Insurance verification
- Pre-Authorization request for ov visit.
- Pre-Authorization for medication request.
MEDICAL ASSISTANT NURSE COORDINATOR
BILINGUAL INTAKE REPRESENTATIVE, The Family Health Center Of Georgia
Decatur, Atlanta, GA
01.2018 - 12.2019
- Intake/patient registration process accurate patient interviews,Appointment scheduling,Documenting/entering patient demographic informationVerifying third party payer information,Accurately posting charges,Calculating the amounts due from the patient,Performing point of service payment collections,Balancing and depositing daily collectionsInteracting with patients, family members, visitors, clinicians and employees.
BILINGUAL PATIENT ACCESS REPRESENTATIVE
Health System
Atlanta, GA
01.2015 - 12.2017
- Accurate patient interviews,L Appointment scheduling,Documenting/entering patient demographic information into the hospital's information system with precision,Verifying third party payer information,Obtaining authorization/pre-certification,Accurately posting charges,Calculating the amounts due from the patient,Performing point of service payment collections,Balancing and depositing daily collectionsInteracting with patients, family members, visitors, clinicians and employees.
MEDICAL ASSISTANT
Eagles Landing Longevity Center
Stockbridge, Forest Park, GA
07.2014 - 01.2015
- Interview patients, measure vital signs and record information in patients' electronic medical chartsPrepare treatment rooms for examination of patientsMaintain patient privacy while chaperoning provider as requiredSet up and assist with instruments and equipmentClean and sterilize instruments and exam roomsInspect patient rooms for cleanliness, comfort and sanitary conditionsGive injections or treatment and draws bloodPerform routine laboratory tests, start, monitors and discontinueOperate equipment to administer routine diagnostic testKey data into electronic medical records; vital signs, performs EKG, and/or other similar office proceduresSchedule patients for tests and proceduresCall in, fax and/or e-prescribing medicationInventory and stock medical supplies and materialsAdhere to Standard of Care, Code of Conduct, HIPAA Compliance and
- ConfidentialityAgreement Assist with other duties as assigned.
MEDICAL ASSISTANT/ RECEPTIONIST
Stay Well Health Medical Group
Brooklyn, NY
10.2012 - 06.2014
- Insurance verification, Get referral and pre-Authorization for surgeryAnswer up to 5 -8 line and transfer to correct extension or assist themScheduling appointments and greeting visitors, Composing/Transcribing dictated lettersCompletion and submission of insurance forms, Sorting/Handling mailPatient's charts typed up, Medical
- Records filing/updating/record-keepingAccounts Receivable/Payable, Assisting during physical examinationsMaintaining treatment rooms, Sterilizing instrumentsPerforming ECG's, Obtaining vital signs
- Performing phlebotomy, Lab procedures.
MEDICAL ASSISTANT SUPERVISOR
The Children's & Adolescent Medical
Forest Park, GA
08.2011 - 09.2012
- Management responsibilities include supervising, hiring and scheduling the office staff which includes receptionists, medical assistants and billing specialistsHandle Multiple Calls professionally and accuratelyGreets visitors and patientsAnswers telephone and schedule appointmentsResponsible for reception areaRegisters new patients and updates existing patient demographicsFiling and maintaining medical recordsShow patients to examination rooms and prepare them for the physicianRecord patients' medical history, vital statistics and information such as test results in medical recordsPrepare and administer medications as directed by a physicianCollect blood, tissue or other laboratory specimens, log the specimens, and prepare them for testingExplain treatment procedures, medications, diets and physicians' instructions to patientsHelp physicians examine and treat patients, handing them instruments and materials or performing such tasks as giving injections and removing suturesSchedule appointments for patientsChange dressings on woundsGreet and log in patients arriving at office or clinicContact medical facilities or departments to schedule patients for tests and/or admissionPerform general office duties such as answering telephones, taking dictation and completing insurance formsPerform routine laboratory tests and sample analyses.
American Foot & Leg Specialist
08.2007 - 07.2011
- Greeted and assisted with the immediate needs of the patientsObtained client medical history, medication information, symptoms and allergies.Help front desk, when time allowsPre-Op paper work.Sanitized, restocked and organized exam rooms and medical equipment.Collected and documented patient medical information such as blood pressure and weight.Completed x-rays safely by correctly using shielding equipment following OSHA requirements.Developed and processed radiologic film to aid in diagnostics and patient monitoring with high- quality imagery.Trimmed, cut and shaped toe nails for diabetic patientDirected patients to exam rooms, fielded questions and prepared for physician examinations.Oriented and trained new staff on proper procedures and policies.Efficiently performed insurance verifications, pre-certifications and pre-authorization functions.Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
Education
Medical Assistant -
Act Advance Career Training
06.2007
HIGH SCHOOL DIPLOMA -
The University oF New York
01.2004
Skills
- Clinical And Administrative Support Vital Signs And Examinations Sterilize Instruments
- Medical Front Desk Management Patient Scheduling Medication Administration
- Medical Terminologies HIPAA Compliance Medical Billing Electronic Medical Records
- Patient Relations Medical Records Confidentiality
- Delivery Scheduling
- Load Security
- Safe Driving
- Trip Planning
- Vehicle Inspections
- Air Brake Certification
- Vehicle Maintenance
- Lift up to 70 Pounds
Languages
Timeline
Concrete Truck Driver
Ernst Concrete
05.2023 - Current
Professional School Bus Driver
Clayton County Schools
01.2023 - 06.2023
Medical Assistant Coordinator
Atlanta Maternal Fetal Specialist
03.2022 - 12.2022
MEDICAL ASSISTANT SUPERVISOR
Pediatrics ENT Of Atlanta Pediatrics, PENTA
01.2020 - 05.2022
MEDICAL ASSISTANT SUPERVISOR
Pediatrics ENT Of Atlanta Pediatrics
01.2020 - 05.2022
MEDICAL ASSISTANT NURSE COORDINATOR
BILINGUAL INTAKE REPRESENTATIVE, The Family Health Center Of Georgia
01.2018 - 12.2019
BILINGUAL PATIENT ACCESS REPRESENTATIVE
Health System
01.2015 - 12.2017
MEDICAL ASSISTANT
Eagles Landing Longevity Center
07.2014 - 01.2015
MEDICAL ASSISTANT/ RECEPTIONIST
Stay Well Health Medical Group
10.2012 - 06.2014
MEDICAL ASSISTANT SUPERVISOR
The Children's & Adolescent Medical
08.2011 - 09.2012
American Foot & Leg Specialist
08.2007 - 07.2011
Medical Assistant -
Act Advance Career Training
HIGH SCHOOL DIPLOMA -
The University oF New York
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