Katherine Loman
Brooklyn,NY
Summary
Dedicated Assistant Property Manager with background overseeing wide range of daily operations for properties. In-depth knowledge of tenant, landlord and association laws. Resourceful problem solver with strong computer skills.
Overview
8
8
years of professional experience
Work History
Assistant Property Manager
Bruman Realty LLC
03.2020 - Current
- Support the daily operations of property management
- Processes rent payments
- Inquires about late payments and assists in handling any eviction issues
- Distributes and collects leases and ensures that all required legal documents are signed
- Addresses and promptly resolves questions, requests, and complaints from tenants
- Creates and distributes marketing materials for the property management company
- Manages the inspection of properties on a regular basis to assess condition of buildings and grounds, and to ensure that empty units are ready for new tenants
- Assistant manage maintenance staff
- Manages repairs, maintenance and extermination
- Reports any problems or issues to property manager
- Responds to emergency maintenance or safety calls
- Responsible for keeping daily records on lease renewals and terminations
- Answers and handles incoming phone calls from prospective new residents, current residents, vendor/suppliers, etc
- Manage lease renewals
- Manage move-in and move-out process
- Maintains accurate resident records
- Updates on daily basis all rents, deposits and application fees received from residents
- Issue appropriate notice when necessary (e.g., late payments, eviction notices, returned check memos)
- Certify HPD Violations
- Manages collections for multiple properties
- Manages eviction process
- Adhere to capital budget, track and report on the financial performance of the property and implement strategies for enhancing the value of the asset
- Manage maintenance staff and all aspects of the maintenance of the properties
- Perform weekly visits to property to ensure curb appeal and completion of turn over units
- Experience in DHCR rules and regulations
- Experience with HPD violations and clearing
- Knowledgeable of Rent Stabilization rules and regulations
- Leasing and lease renewal negotiations for market rate units a plus
- History of maintaining high occupancy, low turnover, and low delinquency
- Managing delinquency
- Collaboration with legal team in evictions
- Repair and Certify HPD violations
- Recovered over $1,000,000 in ERAP and LRAP funds during and post pandemic
- Approve and pay vendors for work rendered
- Solicit, evaluate, select, and manage vendor bidding
- Manage payroll for maintenance staff.
Office Manager
GOTHAM PROPERTIES
08.2018 - 03.2020
- Managed team responsibilities
- Processed payroll
- Update the listing and sale filing systems
- Cold calling prospective sellers, buyers, and foreclosure clients
- Training new Real Estate Agents and Marketing Agents
- Developed and maintained relationships with clients through follow-up, networking and marketing
- Accompanied buyers and sellers to their home inspections and appraisals
- Advertised client properties on websites and through social media
- Negotiated, facilitated and managed real estate transactions
- Foreclosure prevention
- Short sale processor
- Bankruptcy filing preparation
- Analyze comparative market research
- Processed payroll
- Interviewed and hired Marketing Agents
- Promote sales/rental of properties through advertisements, open houses and participation in multiple listing services
- Organize the creation of marketing materials like window displays, Facebook/Instagram ads, Zillow and Trulia listings
- Coordinated events, meetings and parties for prospective clients and sales team
- Lease preparation
- Screen and qualify prospective tenants
- Process rental applications and generate credit reports
- Processed payments
- Processed mail
- Managed team responsibilities
- Responsible for outgoing communications.
LEASING CONSULTANT
Equity Residential
06.2015 - 11.2017
- Greet prospects and qualify by covering all criteria (ask questions: utilize completed guest cards, etc.).
- Update availability report, process applications for approvals
- (i.e., credit check, rental history, etc.)
- Submit processed applications to the Community Manager for approval
- Follow-up with applicant regarding application status
- Have prospect complete application and secure deposit in accordance with the company's procedures and Fair Housing requirements
- Ensure apartment is ready for new resident to move in on agreed date
- Immediately follow-up on prospects that did not close and attempt to close again
- If unable to help prospect, refer them to sister communities to meet prospects needs
- Monitor, distribute and negotiate lease renewals
- Monitor advertising effectiveness
- Gather information about market completion by visiting competitors for mock tours
- Accept rental payments and give immediately to Community Administrator
- Prepare lease, complete appropriate paperwork and input information into MRI system accurately in a timely fashion
- Maintain current resident files
- Assist management and maintenance team with other various task as required.
ASSISTANT PROPERTY MANAGER
MAGNUM REAL ESTATE GROUP
11.2014 - 06.2015
- Managed 2 multi-family residential properties with a combined total of 337 units
- Screen rental applicants
- Update availability report, process applications for approvals
- Submitted processed applications to the Property Manager for approval
- Follow up with applicants regarding status
- Prepare lease agreements using ON-SITE software
- Ensure apartment is ready for resident to move-in on agreed date
- Process weekly payroll for 30 employees for 2 residential properties
- Accept rental payments and process through MRI
- Provide admin support to construction project manager
- Operate computers programmed with accounting software to record, store and analyze information
- Comply with federal, state and company policies
- Provide accounting and clerical support to Property Manager
- Maintain open communication with Maintenance Supervisor and Property Manager.
Education
HIGH SCHOOL DIPLOMA - undefined
BOYS
H.S - undefined
Skills
- Superior customer service
- Master negotiator
- ADP
- Paychex
- Detail oriented
- Microsoft office
- MRI
- Real Estate
- Property Management
- Market Research
- Market Analysis
- Fair Housing Regulations
- Social Media Management
- Facebook Advertising
- Problem-solving
- Team Work
- Reliability
- Flexibility
- Leasing
- Payroll
- Accounts Payable
- Digital Marketing
- Accounting Software
- Appfolio
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
Timeline
Assistant Property Manager
Bruman Realty LLC
03.2020 - Current
Office Manager
GOTHAM PROPERTIES
08.2018 - 03.2020
LEASING CONSULTANT
Equity Residential
06.2015 - 11.2017
ASSISTANT PROPERTY MANAGER
MAGNUM REAL ESTATE GROUP
11.2014 - 06.2015
HIGH SCHOOL DIPLOMA - undefined
BOYS
H.S - undefined
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