Katherine Londono
Delray Beach,FL
Summary
Detail-oriented and dynamic professional Sales Consultant with extensive customer service and sales experience. Passionate, innovative, and self-motivated, with a track record of driving increased sales, improving the buying experience, and elevating the company's profile with the target market. Adapts well in rapidly evolving environments by building strong relationships, thinking outside the box, demonstrating a professional attitude, and leveraging an innovative mindset. Bilingual individual with excellent communication skills in both English and Spanish languages, effectively connecting with a diverse range of customers.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Sales Consultant
Southern Glazer Wine & Spirits
01.2022 - Current
- Made regular sales calls to my 19 designated off premise accounts to build a customer relationship and grow the PRUSA business while exhibiting SGWS family values
- Utilized Proof to plan my weekly schedule and create monthly objectives for each account depending on each customers business as well as utilizing D-star
- Demonstrated consultative sales abilities through successful presentation of products to expand my business
- Built incremental displays and endcaps to grow revenue and expand the ALD footprint by being a brand owner.
- Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
- Generated increased sales revenue through effective lead generation and follow-up efforts.
LEGAL ASSISTANT
Legal Justice Advocates
01.2019 - 01.2022
- Provided paralegal support to attorneys for calendars handling, conference calls scheduling, and contact follow-up with opposing counsel, documentation, invoicing, and emailing
- Attended and responded to high volume of incoming phone calls to deal with clients’ issues / concerns while referring to relevant personnel / department
- Oversaw day-to-day legal administrative functions by scheduling work assignments, setting priorities, and collaborating with team members
- Prepared detailed record of cases and evidences while ensuring maximum data accuracy and confidentiality.
OFFICE MANAGER / PRODUCTION SUPPORT SPECIALIST
ResMac Inc.
01.2015 - 01.2019
- Administered inventory ordering and control processes to meet diverse stocking needs, including office supplies, equipment, and furniture
- Maintained regular engagement with brokers, clients, and vendors via phone, via email, and in person
- Delivered effective administrative support to CEO and VP of human resources for meetings organization, travel arrangements, expense reports creation
- Supervised and coached team of 70 employees, evaluated team performance, assessed training needs, and conducted training sessions to improve productivity
- Revitalized administrative processes by monitoring ongoing progress, identifying areas of improvement, and delivering change management initiatives.
INTAKE SPECIALIST / MARKETING / PARALEGAL
Law Offices of Berman & Berman
01.2013 - 01.2015
- Performed extensive legal researches and investigations to collect facts and evidence
- Fostered professional working relationships with attorneys and clients through strong interpersonal skills
- Managed new client intake and examined possible cases with attorneys prior to retaining clients
- Created, maintained, and compiled wide range of case documents and client files, including medical records, wage information, and change of personal status.
OFFICE ADMINISTRATIVE SUPPORT / RECEPTIONIST
South Florida Medicine
01.2012 - 01.2013
- Managed daily office operations, including insurance eligibility and patient medical records tracking, posting, and authorization
- Promoted new revenue products among patients
- Conducted reconciliation of regular batches and billing reports to identify and eradicate discrepancies / errors.
Medical Coordinator
Elite Health
01.2004 - 01.2012
- Created and maintained record of patient medication and personal information in line with internal standards
- Investigated and resolved large number of patients queries regarding payments / insurance claims
- Acquired authorizations and medical referrals for testing procedures
- Optimized general office management functions by setting priorities, delegating tasks to employees, and coordinating with colleagues.
Education
Bachelor of Arts in Marketing -
Miami-Dade College
Miami Lakes, FLSkills
- Proficient in SET 20
- Highly skilled in Proof
- Customer Service / Satisfaction
- Point of Sale Knowledge
- Displays Stocking and Replenishing
- Staff Training and Leadership
- Problem-solving skills
- Lasting relationship building
- Cross-cultural communication
- Microsoft Office 365(Word, Excel, Outlook, PowerPoint)
- Sales Force Proof /Analytics/ CRM
- SET 20
- Acrobat
- Chrome MOS
- E-Clinicals Medical Software
- CRM proficiency
- Consultative Sales
- Product Knowledge
Accomplishments
- Named Sales Consultant Employee of the month on April 2024.
- In the past 2 years with the ALD Division, on my R3 Increased 9l CS growth of 7.11%
- IW 24.5%, TEQ 18.8%, VOD 11.5%,
- Achieved 3rd place on a Q4 National Chain Program for Walmart beat the market in 2023, by completing the program and representing my team. Increasing sales with accuracy and efficiency.
Certification
- WSET Level 2 Spirits 2023
- BarSmarts Advanced Certified 2023
Languages
Spanish
Native or Bilingual
Timeline
Sales Consultant
Southern Glazer Wine & Spirits
01.2022 - Current
LEGAL ASSISTANT
Legal Justice Advocates
01.2019 - 01.2022
OFFICE MANAGER / PRODUCTION SUPPORT SPECIALIST
ResMac Inc.
01.2015 - 01.2019
INTAKE SPECIALIST / MARKETING / PARALEGAL
Law Offices of Berman & Berman
01.2013 - 01.2015
OFFICE ADMINISTRATIVE SUPPORT / RECEPTIONIST
South Florida Medicine
01.2012 - 01.2013
Medical Coordinator
Elite Health
01.2004 - 01.2012
Bachelor of Arts in Marketing -
Miami-Dade College
- WSET Level 2 Spirits 2023
- BarSmarts Advanced Certified 2023
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