Katherine Long
St. Petersburg
Summary
Friendly and attentive server with strong communication skills and a natural ability to make guests feel welcome. Known for building genuine connections, staying aware of guest needs, and contributing to a smooth, team-driven service flow. Committed to delivering warm, consistent, and professional hospitality.
Overview
3
3
years of professional experience
Work History
Restaurant Team Member
Blue Wind Gourmet
Lexington Park
05.2024 - 10.2025
- Provided excellent customer service and handled POS transactions, phone orders, and cash management.
- Completed daily operations: food prep, stocking, inventory, cleaning, receiving shipments, and processing invoices.
- Assisted with catering prep, logistics, and onsite service for events.
- Trained new staff and delegated tasks to support workflow and team efficiency.
- Managed social media and product photography, growing Instagram following by ~20%.
- Designed promotional materials and contributed to seasonal events and marketing initiatives.
Veterinary Receptionist
All Kinds Veterinary Hospital
Callaway
01.2023 - 02.2024
- Managed appointment scheduling, patient records, prescriptions, staff notes, and payments through veterinary software systems.
- Answered phone calls and emails, addressing pet owner questions and concerns promptly and professionally.
- Processed medical records, handled payment transactions, and communicated patient updates between veterinarians and clients.
Education
Some College (No Degree) - Business Marketing
Palm Beach Atlantic University
West Palm Beach, FLSome College (No Degree) - General Education
College of Southern Maryland
Leonardtown, MDHigh School Diploma -
The King's Christian Academy
Callaway, MDSkills
- Effective communication skills
- Excellent customer service and relationship building
- POS system proficiency
- Experience in fast paced environments
- Conversational upselling techniques
- Team collaboration
- Wine knowledge fundamentals
Timeline
Restaurant Team Member
Blue Wind Gourmet
05.2024 - 10.2025
Veterinary Receptionist
All Kinds Veterinary Hospital
01.2023 - 02.2024
Some College (No Degree) - Business Marketing
Palm Beach Atlantic University
Some College (No Degree) - General Education
College of Southern Maryland
High School Diploma -
The King's Christian Academy