Summary
Overview
Work History
Education
Skills
Timeline
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Katherine Longoria

Corpus Christi,TX

Summary

Versatile and dedicated professional with a proven track record at Freedom Healthcare Inc., excelling in patient care and HIPAA compliance. Demonstrated ability to enhance patient wellbeing and safety, reducing fall incidents significantly. A reliable team player, adept at managing high-pressure situations and fostering positive relationships, ensuring exceptional service across various roles.

Overview

9
9
years of professional experience

Work History

Certified Nursing Assistant/Home Health Aide

Freedom Healthcare Inc.
05.2023 - Current
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity for our Veterans.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.

Events Staff Member

American Bank Center
04.2023 - Current
  • Maintained and distributed information for functions and events.
  • Worked under pressure and met deadlines while maintaining composure in difficult situations.
  • Maintained a clean and orderly seating section
  • After event clean up

Front Desk Receptionist

Villa Del Sol Condominiums
02.2022 - 07.2022
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Collected room deposits, fees, and payments.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Resolved customer problems and complaints.
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.

Administrative Assistant

Garcia Arts Center
10.2021 - 01.2022
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
  • Assisted with community food and toy drives, after school programs, health fairs and holiday events.


Assistant Escrow Officer

Bay Area Title Services, LLC
10.2015 - 05.2018
  • Prepared documents for closing and handled complete disbursement and follow up of escrow transactions.
  • Scheduled closing appointments for seller and buyer or arranged for delivery of documents for out of area closings.
  • Followed industry standard escrow procedures and maintained awareness of regulations governing escrow process.
  • Returned executed loan packages to lender for review and approval in accordance with lender instructions.
  • Set up escrow transactions, processed deposits and mailed out forms and preliminary title reports for review.
  • Prepared and delivered projected HUD-1 settlement statements to lender upon request.
  • Followed-up on status of releases, policies, and return of recorded documents.
  • Opened incoming orders and set up escrow files within [Number] hours of receiving purchase agreement.
  • Maintained positive relationships with clients, agents, and other stakeholders by offering exceptional customer service throughout the escrow process.

Education

Associate of Science - Physical Therapy Assitant

Del Mar College
Corpus Christi, TX
05.2026

Skills

  • Patient Care
  • HIPAA Compliance
  • Reliable team player
  • Direct Patient Care

Timeline

Certified Nursing Assistant/Home Health Aide

Freedom Healthcare Inc.
05.2023 - Current

Events Staff Member

American Bank Center
04.2023 - Current

Front Desk Receptionist

Villa Del Sol Condominiums
02.2022 - 07.2022

Administrative Assistant

Garcia Arts Center
10.2021 - 01.2022

Assistant Escrow Officer

Bay Area Title Services, LLC
10.2015 - 05.2018

Associate of Science - Physical Therapy Assitant

Del Mar College

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Katherine Longoria