Professional contract management expert with significant experience in negotiating, drafting, and overseeing contracts. Strong focus on fostering collaboration within teams and driving results in dynamic environments. Skilled in risk assessment, compliance, and stakeholder communication. Known for adaptability, reliability, and results-oriented approach.
Overview
11
11
years of professional experience
Work History
Contract Manager
HIKMA PHARMACEUTICALS USA INC.
09.2016 - Current
Responsible for the contract maintenance of information shared between Hikma’s Internal Business Partners and External Distribution Channel partners
Analyze and interpret the contract language and act as a Subject Matter Expert (SME) for contract drafting and redlining, recommending alternative language when necessary to mitigate company risk
Lead and facilitate Contract Negotiation Process with white glove service by established Service Level Agreement (SLA)
Collaborate with Business Stakeholders on contract negotiations and drive the review and redlining of business and financial terms
Build and maintain the Contract Template Library
Suggest edits to the T&C templates to the AD as needed to ensure the template is current with times and serves the best interest of Hikma
Manage legal resources for a timely response of legal’s review for a customer agreement(s) under the purview of the Manager, Contracts Management
Discuss reoccurring legal timeliness issues with the AD
Analyze current contract processes and identify process improvements that reduce waste (steps), eliminate errors, increase productivity and improve cycle times resulting in customer satisfaction
Create a formal process improvement plan that defines the objectives, responsibilities, creation of documentation (SOP, Training Material, Work Instruction, etc.), responsibilities and timelines
Support monthly/quarterly Contract Key Performance Indicators (KPIs) by ensuring all Contract Trackers and Contract Systems (Vistex, CRM, etc) are updated by Service Level Agreements (SLA) to ensure accuracy and completeness of KPIs
Ensure file retention of contract supporting documentation for all contract changes in Revenue Management System during the Contract Maintenance process to support external and internal audits
Support company acquisitions specific to the Contracts Administration integration process
For Contract Maintenance in Revenue Management System, Review/approve change requests; Monitor, evaluate, and address completeness, timeliness, and accuracy
For Trade Notifications, monitor, evaluate, and address completeness, timeliness, and accuracy
For Wholesaler Trade Agreement Acts Certification Process, monitor, evaluate, and address completeness, timeliness, and accuracy
Assist Management with gathering and providing supporting contract documentation to complete the audit by required deadline
Lead/Support Management by identifying departmental training needs within the Contract Team
Schedule appropriate training sessions communicating the meeting Purpose and Agenda and provide applicable training materials and/or Work Instructions
Contract Analyst
KELLY SERVICES
05.2014 - 08.2016
Maintained fully executed contracts that allow West-Ward to conduct their sales business
Interacted with both internal customers (Sales/Marketing team, Customer Service, Legal, HR, Regulatory and Finance) and external customers (Wholesalers/distributors, Group Purchasing Organizations, Retail customers)
Prepared pricing proposals and Requests for Proposal for Retail customers or Group Purchasing Organizations
Assisted in negotiations of customer agreement terms and conditions with the Sales team
Interacted with Customer Service and Finance Departments to verify pricing and contract details
Maintained agreements in hard copy and electronic formats
Ran reports to track contract deadlines and pricing expiration
Extended pricing based on Sales and Marketing approval
Tracked contract deadlines and sent out contract renewal in a timely manner
Provided contract information for auditors
Education
BA - Business Studies
Stockton University
Galloway, NJ
05-1989
Skills
Training and orientation
Microsoft office
Vendor relationship management
Administrative management
Dispute resolution
Account management support
Attention to detail
Analytical thinking
Vendor relationships
Document review
Business correspondence
Data entry
Revenue Management Solutions
Vistex,
Strong knowledge of SAP & Revenue Management System