Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Katherine Lovelace

Jacksonville,FL

Summary

Detail-oriented and results-driven accounting and operations professional with over 15 years of experience spanning property management, financial administration, and retail operations. Proven expertise in full-cycle accounts receivable, vendor compliance, general ledger support, and financial reporting. Skilled in high-volume transaction processing, staff training, cross-functional collaboration, and systems like PropertyWare, JDE, QuickBooks, and Excel. Held a Florida Real Estate License (2022–2024), bringing hands-on leasing and contract audit experience. Known for delivering accuracy, process improvements, and operational efficiency in fast-paced, service-focused environments.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Accounts Receivable and Billing Specialist

Suncoast Property Managment, LLC
08.2022 - Current
  • Manage full-cycle accounts receivable for 2,000+ properties using PropertyWare and JDE, processing all incoming tenant payments, adjustments, and ledger reconciliations.
  • Post journal entries for utility refunds, maintenance chargebacks, property turn costs, and owner contributions; reconcile accounts in JDE and QuickBooks.
  • Perform monthly AR close and internal audit prep by ensuring complete, accurate, and properly documented transactions.
  • Analyze AR aging and Hubble reports to track outstanding balances and proactively initiate collections and resolution processes.
  • Conduct detailed leasing contract audits to verify rent postings, owner contract compliance, and fee structure accuracy.
  • Generate complex Fee Share Reports using Excel (VLOOKUP, SUMIFS, pivot tables), reconciling against rent roll data for monthly payouts.
  • Mass upload and code utility and maintenance invoices in PropertyWare, maintaining backup documentation in SharePoint.
  • Onboard vendors and ensure compliance in PropertyWare and Avid, tracking insurance expiration dates and issuing lapse notifications.
  • Serve as the primary point of contact for vendor inquiries and escalations, ensuring resolution of invoice and payment issues.
  • Collaborate with leasing, maintenance, and accounting teams to streamline AR timelines, reduce discrepancies, and improve workflow efficiency.
  • Train and mentor new hires on PropertyWare, AR procedures, and internal compliance standards.

Deli/Bakery Department Manager

Northeast Military Sales, Inc.
08.2016 - 08.2022
  • Directed daily operations of a high-volume deli/bakery department, managing payroll, inventory, team scheduling, merchandising, and compliance with DECA and OSHA regulations.
  • Supervised and developed a team of 10, implementing training programs and performance evaluations aligned with business goals.
  • Reduced overtime costs by 15% and spoilage below 2% by optimizing labor and inventory processes.
  • Reviewed and acted on P&L reports monthly; introduced seasonal promotions and cost-saving initiatives that consistently met or exceeded sales goals.
  • Conducted quarterly inventory audits and reconciliations to maintain product accuracy and compliance.
  • Oversaw payroll documentation, timecard reviews, employee scheduling, and vacation tracking.
  • Handled customer complaints with professionalism, improving satisfaction and repeat business.
  • Designed cross-merchandising displays that increased visibility and drove seasonal product sales by over 20%.

Deli/Bakery Shift Leader

Northeast Military Sales, Inc
10.2005 - 08.2016
  • Assisted with team supervision, daily food prep, scheduling, and shift management for up to 9 employees.
  • Ensured food safety compliance through daily sanitation checks, temperature logs, and inventory rotations.
  • Handled vendor deliveries, stock organization, and inventory logging to support purchasing and reduce waste.
  • Delivered knowledgeable and responsive customer service in a high-traffic commissary environment.
  • Operated commercial baking and deli equipment while ensuring consistent product quality.

Education

License - Real Estate Sales Associate

Watson School of Real Estate
Jacksonville, FL
07-2022

License - Health And Life Insurance Agent

XCEL Solutions
Jacksonville, FL
07-2018

High School Diploma -

Pathway's Charter High School
Jacksonville, FL
07-2005

Skills

  • Accounts Receivable & Payment Processing
  • Journal Entries, General Ledger Support & Financial Reconciliation
  • QuickBooks, JDE, PropertyWare, Hubble, Avid, SharePoint & Microsoft Office
  • Vendor Onboarding, Invoice Management & Compliance Monitoring
  • Leasing Audits, Contract Validation & Fee Share Reporting
  • Advanced Excel Skills: Formulas, Reports & Data Analysis
  • Department Management, Team Leadership & Staff Training
  • Payroll Administration, Scheduling & Operational Oversight
  • Cross-Functional Collaboration & Internal Communication
  • Customer Service, Conflict Resolution & Problem Solving
  • Time Management, Attention to Detail & Process Improvement

Certification

- Florida Real Estate License – Active: Nov 2022 to Sep 2024

- ServSafe Certification – Valid: Sep 2018 to Sep 2023

- Anti-Money Laundering Certification – June 2018

- FL 0215 Health & Life Annuity Certification - July 2018

Timeline

Accounts Receivable and Billing Specialist

Suncoast Property Managment, LLC
08.2022 - Current

Deli/Bakery Department Manager

Northeast Military Sales, Inc.
08.2016 - 08.2022

Deli/Bakery Shift Leader

Northeast Military Sales, Inc
10.2005 - 08.2016

License - Real Estate Sales Associate

Watson School of Real Estate

License - Health And Life Insurance Agent

XCEL Solutions

High School Diploma -

Pathway's Charter High School

Similar Profiles

CREATE PROFILE