Katherine Mahony
Littleton,CO
Summary
Skilled Esthetician Student adept in facial treatments and customer service, enhanced Beautiful You Skincare Academy's client satisfaction through expert waxing and personalized care. Demonstrated strong communication and problem-solving skills in the student open clinic, significantly improving team efficiency and customer loyalty. Proficient in maintaining high sanitation standards and adept at fostering positive environments.
Overview
6
6
years of professional experience
Work History
Student Esthetician
Beautiful You Skincare Academy
03.2024 - 07.2024
- Gained hands-on experience in various facial treatments, creating custom facials using Sanitas and Epicuren.
- Demonstrated proficiency in waxing services, providing smooth results while minimizing discomfort for clients.
- Maintained strict adherence to sanitation guidelines, ensuring a safe and hygienic environment for all clients.
- Preformed eyelash/ eyebrow tints, eyebrow lamination, eyelash lifts using AirLift, ReflectoCil, and Berrywell.
- Supported front desk operations by scheduling appointments, processing transactions, and taking phone calls.
Barista Trainer
Starbucks
04.2018 - 03.2024
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Boosted company reputation by maintaining a clean, efficient, and inviting café environment.
- Contributed to store profitability by monitoring inventory levels, placing orders as needed, and minimizing waste.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Patient Service Representative
Centura Health Physician Group
01.2021 - 01.2022
- Verified insurance eligibility and coverage for patients.
- Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
- Took copayments and compiled daily financial records.
- Filed and maintained patient records in accordance with HIPAA regulations.
- Provided exceptional customer service to patients, answering questions and addressing concerns.
Education
No Degree - Esthetics
Beautiful You Skincare Academy
Littleton, CO 03.2024 - 07.2024
High School Diploma -
Brady Highschool
Lakewood, CO 08.2015 - 05.2019
Skills
- Problem-Solving
- Attention to detail
- Strong Communication
- Client consultation abilities
Timeline
Student Esthetician
Beautiful You Skincare Academy
03.2024 - 07.2024
No Degree - Esthetics
Beautiful You Skincare Academy
03.2024 - 07.2024
Patient Service Representative
Centura Health Physician Group
01.2021 - 01.2022
Barista Trainer
Starbucks
04.2018 - 03.2024
High School Diploma -
Brady Highschool
08.2015 - 05.2019
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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