Summary
Overview
Work History
Education
Skills
Timeline
Work Availability
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Katherine Mahony

Katherine Mahony

Littleton,CO

Summary

Skilled Esthetician Student adept in facial treatments and customer service, enhanced Beautiful You Skincare Academy's client satisfaction through expert waxing and personalized care. Demonstrated strong communication and problem-solving skills in the student open clinic, significantly improving team efficiency and customer loyalty. Proficient in maintaining high sanitation standards and adept at fostering positive environments.

Overview

6
6
years of professional experience

Work History

Student Esthetician

Beautiful You Skincare Academy
03.2024 - 07.2024
  • Gained hands-on experience in various facial treatments, creating custom facials using Sanitas and Epicuren.
  • Demonstrated proficiency in waxing services, providing smooth results while minimizing discomfort for clients.
  • Maintained strict adherence to sanitation guidelines, ensuring a safe and hygienic environment for all clients.
  • Preformed eyelash/ eyebrow tints, eyebrow lamination, eyelash lifts using AirLift, ReflectoCil, and Berrywell.
  • Supported front desk operations by scheduling appointments, processing transactions, and taking phone calls.

Barista Trainer

Starbucks
04.2018 - 03.2024
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Boosted company reputation by maintaining a clean, efficient, and inviting café environment.
  • Contributed to store profitability by monitoring inventory levels, placing orders as needed, and minimizing waste.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

Patient Service Representative

Centura Health Physician Group
01.2021 - 01.2022
  • Verified insurance eligibility and coverage for patients.
  • Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
  • Took copayments and compiled daily financial records.
  • Filed and maintained patient records in accordance with HIPAA regulations.
  • Provided exceptional customer service to patients, answering questions and addressing concerns.

Education

No Degree - Esthetics

Beautiful You Skincare Academy
Littleton, CO
03.2024 - 07.2024

High School Diploma -

Brady Highschool
Lakewood, CO
08.2015 - 05.2019

Skills

  • Problem-Solving
  • Attention to detail
  • Strong Communication
  • Client consultation abilities

Timeline

Student Esthetician

Beautiful You Skincare Academy
03.2024 - 07.2024

No Degree - Esthetics

Beautiful You Skincare Academy
03.2024 - 07.2024

Patient Service Representative

Centura Health Physician Group
01.2021 - 01.2022

Barista Trainer

Starbucks
04.2018 - 03.2024

High School Diploma -

Brady Highschool
08.2015 - 05.2019

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Katherine Mahony