Summary
Overview
Work History
Education
Skills
Timeline
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Katherine Maisano

Mandeville,LA

Summary

Proven track record in enhancing client satisfaction and optimizing operations, evidenced by achievements at South Seattle Senior Center. Skilled in fostering positive environments and cultivating relationships. Highly motivated with a passion for assisting others. Experienced in project leadership and collaboration with diverse teams. Possesses exceptional interpersonal and communication abilities, committed to continuous learning and development. Detail-oriented team player known for strong organizational skills, adept at managing multiple projects simultaneously with precision. Maintains professionalism and consistently delivers high-quality results. Dependable, quick-learning, and effective communicator with a talent for organization

Overview

6
6
years of professional experience

Work History

Dog Sitter

Larissa Coleman
11.2023 - Current
  • Follow pet care instructions, dietary needs, and medication regimens.
  • Maintaining clean and organized work space for all pet sitting tasks, including cleaning up after dogs during visits or overnight stays.
  • Enhance clients' satisfaction by providing attentive and personalized care for their dogs.
  • Contribute to clients' peace of mind by sending regular updates on their pets, including photos and videos.
  • Exercise animals regularly with walks and rigorous play activities.
  • Exhibit professionalism and discretion when working with high-profile clients, respecting their privacy while providing exceptional care for their pets.
  • Give animals proper attention to promote secure environment in owner's absence.
  • Communicate professionally with pet owners via phone, email, and text.

Personal Driver

Becky Blair
09.2022 - Current
  • Enhance client satisfaction by providing timely and efficient transportation services.
  • Maintains high level of vehicle cleanliness, ensuring comfort for all clients.
  • Develop deep knowledge of local routes and area destinations.
  • Respond with ease to sudden changes in routes and schedules.
  • Deliver passengers to destinations safely and on time.
  • Develop strong rapport with clients, leading to repeat business and positive referrals.

Senior Center Volunteer

South Seattle Senior Center
04.2021 - Current
  • Prepare and package lunches
  • Coordinate with different service providers to meet clients' individual needs.
  • Cultivates positive atmosphere among volunteers by consistently expressing gratitude for their contributions and offering support in completing their tasks
  • Promote resource sustainability by monitoring expiration dates and rotating stock accordingly.
  • Collaborate with fellow volunteers to deliver punctual, friendly service.
  • Maintains clean and organized workspace, ensuring safety and well-being of volunteers and clients alike.

Filing Assistant

Maisano Mediation
07.2018 - Current
  • Facilitate quick access to relevant information during audits by maintaining organized archive of historical documentation.
  • Respond promptly to internal requests for archived materials, ensuring smooth workflows across teams.
  • Improve file organization by implementing color-coded filing system.
  • Optimize space utilization within filing area through strategic planning and rearrangement of files when needed.
  • Manage disposal of outdated or unnecessary records according to established retention schedules while preserving confidentiality requirements.

Sales Associate

Franco's Athletic Club
05.2021 - 08.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Recommended complementary purchases to customers, increasing revenue.
  • Prioritized helping customers over completing other routine tasks in store.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Prepared merchandise for sales floor by pricing or tagging.

Personal Assistant

KT Niehoff
06.2023 - 06.2023
  • Improved communication between owner and external parties by drafting professional correspondence on their behalf
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Gathered and disposed of worksite debris to remove safety hazards.
  • Utilized construction tools and machinery to effectively complete job site projects.
  • Followed orders closely to help prepare for jobs, ready sites, complete assignments and clean up work areas at completion.
  • Performed demolition work on existing structures.
  • Implemented new organizational systems for tools and equipment storage that reduced time spent searching for needed items.

Babysitter

Dawn Champagne
04.2022 - 07.2022
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained clean and organized environment to ensure the well-being of children under care.
  • Prepared healthy, age-appropriate snacks and meals.
  • Reassured children when upset providing emotional support and stability.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in more peaceful household.
  • Communicated with parents regarding children's progress and development, raising any issues.
  • Implemented consistent routines for naptime, bedtime, meal preparation, and other daily tasks to create stability within the home environment for the children.
  • Planned fun outings and educational activities to keep children entertained.
  • Provided compassionate care during emergencies or illness, administering first aid when necessary and communicating promptly with parents regarding any concerns or incidents.

Education

Bachelor of Arts - Political Science And Government

Seattle University
Seattle, WA
06.2027

High School Diploma -

Saint Scholastica Academy
Covington, LA
05.2023

Skills

  • Verbal/written communication
  • Relationship Building
  • Organizational Skills
  • Problem-solving skills
  • Sorting and Categorizing
  • Punctual and Reliable

Timeline

Dog Sitter

Larissa Coleman
11.2023 - Current

Personal Assistant

KT Niehoff
06.2023 - 06.2023

Personal Driver

Becky Blair
09.2022 - Current

Babysitter

Dawn Champagne
04.2022 - 07.2022

Sales Associate

Franco's Athletic Club
05.2021 - 08.2023

Senior Center Volunteer

South Seattle Senior Center
04.2021 - Current

Filing Assistant

Maisano Mediation
07.2018 - Current

Bachelor of Arts - Political Science And Government

Seattle University

High School Diploma -

Saint Scholastica Academy
Katherine Maisano