Katherine Manuel
Many,LA
Summary
Dynamic and adaptable professional with a proven track record at Southwest Louisiana Credit Union, excelling in customer service and teamwork. Known for a friendly demeanor and strong problem-solving skills, I thrive in fast-paced environments, consistently meeting deadlines while enhancing communication and collaboration among team members. Passionate about continuous improvement and delivering exceptional service.
Overview
2014
2014
years of professional experience
Work History
Member Service
Southwest Louisiana Credit Union
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
- Proved successful working within tight deadlines and a fast-paced environment.
Senior Personal Banker Level 4
Capital One, N.A
06.1974 - 08.2013
- Led client consultations to identify financial needs and recommend tailored banking solutions.
- Facilitated loan applications by gathering necessary documentation and ensuring compliance with regulations.
- Mentored junior bankers on customer service strategies and financial product offerings.
- Developed and implemented processes to enhance operational efficiency within the banking team.
Education
High School Diploma -
Lagrange High School
Lake Charles, LA1974
School Of Banking - Banking
McNeese State University
Lake Charles, LASkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Timeline
Senior Personal Banker Level 4
Capital One, N.A
06.1974 - 08.2013
High School Diploma -
Lagrange High School
School Of Banking - Banking
McNeese State University
Member Service
Southwest Louisiana Credit Union
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