Katherine Marcotte
Baltimore,USA
Overview
3
3
years of professional experience
Work History
Human Resources Administrator
The Y In Central Maryland
01.2025 - Current
- Managed employee data and privacy to keep employee data confidential per organizational privacy policies
- Coordinated onboarding for multiple departments across 14+ centers, including background checks, I-9s, and CPS forms.
- Scheduled and conducted daily onboarding sessions for high volumes of candidates across diverse programs.
- Ensured timely and compliant filing of all employee documents for state, federal, and internal requirements.
- Supported broader HR functions through meticulous administrative work and attention to compliance deadlines.
Program Lead
The Y of Central Maryland
04.2024 - 01.2025
- Lead the creation, development, and execution of youth and teen programs, including designing engaging event calendars, recruiting staff, and overseeing daily operations for community-building activities.
- Plan and organize a wide range of events, from large-scale community gatherings to youth-focused initiatives, ensuring smooth logistics, on-time execution, and positive participant experiences.
- Oversee the recruitment, training, and management of event staff and volunteers, ensuring high-quality programming and a safe, supportive environment for children and teens.
- Collaborate cross-functionally in operational management, supporting family center memberships, facility logistics, and promotional efforts to enhance community engagement and foster youth development.
Client Services Coordinator
eXp Realty
07.2023 - 03.2024
- Manages buyer outreach, tours, and progress tracking, ensuring client satisfaction and bolstering client-agent relationships.
- Results in increased client retention and boosted overall success for the company and real estate agent.
- Conducts strategic email outreach, organized social media, scheduling, and marketing efforts, leading to an amplified brand presence and improved lead conversion rates.
- Directly benefits the company's visibility and provides the agent with a strong client pipeline.
Internal Recruiter
memoryBlue
03.2022 - 03.2023
- Managed a dynamic pipeline of 15+ candidates, leveraging advanced Application Tracking Systems (ATS) to streamline the recruitment process.
- Collaborated closely with hiring managers to ensure optimal candidate-team fit, resulting in top-tier hires and significant revenue contributions.
- Demonstrated proficiency in candidate sourcing, nurturing, and adapting strategies based on feedback.
- This approach resulted in a track record of consistent quota surpassing underscoring a proven ability to meet and surpass recruitment targets.
- This achievement directly impacted the company's ability to secure top talent and elevate its success in the high-tech sales sector.
- Top performer across all hiring teams in the company: Q3 2022, Q4 2022, Q1 2023.
Sales Development Representative
memoryBlue
01.2022 - 03.2022
- Proactively engaged in high-volume cold calling (averaging 300 dials daily) for a high-tech client, becoming a subject matter expert on their product.
- Consistently surpassed booking quotas, driving client success, and significantly boosting memoryBlue satisfaction and revenue growth through successful deal closures.
- Exceeded Quota expectations and internally promoted to recruiter within two months.
- Client: Deci A.i, Title: Machine Learning Optimization Specialist.
Education
Bachelor of Arts - English
James Madison University
Harrisonburg, Virginia01.2021
Skills
- ATS Management
- Cold-Calling
- Application Screening
- Hiring/ Full-Cycle Recruiting
- Sourcing/ Candidate Pipelining
- Data Management
- Client Relationship Building
- Offer Drafting
- Leadership
- Collaboration
- Creative Project Management
- Microsoft Office
- Google Suite
- CRM Management
- Illustration Software
- Salesforce
- Greenhouse
- Linkedin Recruiter
- DocuSign
- Indeed
- Ziprecruiter
- Social Media Marketing
Timeline
Human Resources Administrator
The Y In Central Maryland
01.2025 - Current
Program Lead
The Y of Central Maryland
04.2024 - 01.2025
Client Services Coordinator
eXp Realty
07.2023 - 03.2024
Internal Recruiter
memoryBlue
03.2022 - 03.2023
Sales Development Representative
memoryBlue
01.2022 - 03.2022
Bachelor of Arts - English
James Madison University
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