Summary
Overview
Work History
Skills
Languages
Timeline
Generic

Katherine Marin

Forney,TX

Summary

Experienced receptionist with over 5 years of proven track record in delivering efficient and professional customer service. Demonstrates exceptional communication and organizational skills for seamless coordination in a fast-paced environment. Proficient in multitasking, adept at managing various responsibilities to ensure smooth operations.

Overview

4
4
years of professional experience

Work History

National Guard - Supply Clerk

United States Army National Guard
10.2020 - Current
  • Purchase Order Management of new supplies and documentation of items into holding
  • Inventory Reconciliation and Audit of all cages and supplies to ensure serial numbers and documentation of usage reports
  • Managed Hand Receipts to allow the release of controlled items to designated individuals
  • Annual training to ensure combat qualifications are kept to standard.
  • Inventory Management of Ammunition, and other Army supplies
  • Assisted in emergency situations by remaining calm under pressure, following established protocols, and providing support to first responders.

Client Services Specialist

Access & Interfaith Network
12.2021 - 11.2023
  • Helped manage the referral for health care programs to get individuals access to vital programs and services to manage their health care needs
  • Led discussions and help host programs with paroles to spread awareness, direction, and access to HIV and AIDs affiliated education and health care programs
  • First worker to greet clients and asses their needs in order to help direct them to the services that they need from the company
  • Managed schedules for multiple departments to organize client and administrative meetings
  • Conducted daily morning setups to prepare for clients and staff to ensure operations can start normally
  • Cross trained to cover multiple departments (Case Management, Referral for Health, Medical Transportation).
  • Contributed to the development of a new client onboarding program that expedited the integration process for new customers.
  • Analyzed client feedback to identify areas for improvement and implemented changes accordingly.

Front Desk Admin

First Nations Healthcare
05.2020 - 02.2021
  • First worker to greet clients and asses their needs in order to help direct them to the services that they need from the company
  • Manage COVID health care protocols and programs to ensure the safety of clients and coworkers
  • Manage lobby and morning preps to help set up the activities for the day
  • Checked in clients and took care of financial transactions to ensure proper paperwork and all necessary documentation was completed appropriately.
  • Improved overall guest experience by maintaining a clean and welcoming reception area.

Skills

  • Experience with Microsoft Office (Excel, Word, Outlook etc)
  • Proficient Typist
  • Experience in handling Vendor Payments

Languages

Spanish
Native or Bilingual

Timeline

Client Services Specialist

Access & Interfaith Network
12.2021 - 11.2023

National Guard - Supply Clerk

United States Army National Guard
10.2020 - Current

Front Desk Admin

First Nations Healthcare
05.2020 - 02.2021

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Katherine Marin