Katherine Markham
Buckeye,AZ
Summary
Proven Digital Artist and Graphic Designer with a track record of enhancing brand visibility and customer satisfaction through exceptional digital artwork and impactful graphic designs. Skilled in illustration and color theory, coupled with a professional demeanor and excellent time management. Successfully improved client satisfaction and community engagement in freelance roles, demonstrating adaptability and a commitment to excellence. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
6
6
years of professional experience
Work History
Digital Artist
Freelance
09.2023 - Current
- Aligned designs with brand image while meeting usability and website standards.
- Received consistent positive feedback from clients for delivering exceptional digital artwork within tight deadlines.
- Refined company's visual identity through consistent application of established style guides across all creative deliverables.
- Collaborated with clients to create visually appealing designs for print and digital media, meeting project deadlines and maintaining client satisfaction.
- Described product and service details to customers to provide information on benefits and advantages.
- Enhanced customer satisfaction by providing timely and accurate information on products and services.
- Handled escalated customer concerns with diplomacy and tact, finding agreeable solutions that satisfied both parties.
- Offered additional resources or referrals to customers as needed, demonstrating commitment to their satisfaction beyond the initial interaction.
- Responded proactively and positively to rapid change.
- Sought ways to improve processes and services provided.
Graphic Designer
Freelance
01.2020 - 08.2022
- Created engaging social media graphics that drove user engagement and increased online visibility.
- Developed creative design for print materials, brochures, banners, and signs.
- Created digital image files for use in digital and traditional printing methods.
- Improved client satisfaction by creating visually appealing and impactful graphic designs for various marketing materials.
- Designed creative digital displays used in online advertising for local businesses.
- Met with customers to present mockups and collect information for adjustments.
- Developed graphics and visual content for social media campaigns.
Volunteer Community Moderator
Freelance
12.2018 - 06.2020
- Strengthened relationships between users by organizing virtual events, fostering collaboration, and encouraging open communication among members.
- Supported new members by guiding them through onboarding processes, answering questions, and promoting healthy interactions within the community.
- Collaborated with fellow moderators to develop strategies for improving community dynamics and overall member satisfaction.
- Customized moderation approaches to accommodate the unique needs of users with diverse backgrounds and communication styles.
- Improved response times for reported issues by streamlining moderator workflows and optimizing communication channels with users.
- Conducted regular audits of moderated content to ensure accuracy, compliance with guidelines, and alignment with overarching goals for the community''s growth.
- Established clear lines of communication with users by actively participating in discussions, soliciting feedback, and demonstrating genuine appreciation for their contributions to the community.
- Maintained a positive and inclusive online environment by enforcing community guidelines and addressing inappropriate behavior.
- Contributed to successful hiring processes by vetting and interviewing applicants.
- Coordinated and managed volunteer activities for community service projects.
Education
GED -
K12 Online Schooling
Buckeye Az04.2023
Skills
Illustration
Color theory
Character Design
Video Editing
Professional Demeanor
Time Management
Attention to Detail
Multitasking
Organizational Skills
Team Collaboration
Adaptability and Flexibility
Written Communication
Timeline
Digital Artist
Freelance
09.2023 - Current
Graphic Designer
Freelance
01.2020 - 08.2022
Volunteer Community Moderator
Freelance
12.2018 - 06.2020
GED -
K12 Online Schooling
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