Summary
Overview
Work History
Education
Skills
Personal Break
References
Training
Generic

KATHERINE MAROTTO

The Villages,FL

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

17
17
years of professional experience

Work History

ADMINISTRATIVE ASSISTANT/ INSIDE SALES

AD&S SALES AGENCY
03.2014 - 12.2020
  • Remotely provided support to the principal of the company as well as five outside territory reps with multiple manufacturer lines
  • Responded and assisted with dealer calls, emails inquiring about product line, price checks and available inventory
  • Submitted purchase orders to the various manufacturers on behalf of our dealers
  • Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Actively participated in manufacturer’s webinar/zoom meetings/training
  • Maintained specific price lists, procedures and terms from each manufacturer
  • Updated the AD&S database with new dealer information
  • Monitored Accounts Receivables and handled Aged Delinquencies when necessary
  • Resolved problem issues depending on specific manufacturer, such as RMAs (Returned Materials Authorizations) as needed
  • Acted as liaison for our dealers when establishing credit line with manufacturer by submitting various forms and monitoring the process until completion.

CONTRACT ADMINISTRATOR II

GEOSYNTEC CONSULTANTS
01.2011 - 03.2014
  • Responsibilities included administration of branch contracts and client billings for government and commercial clients and the processing of employee expense report data
  • Supported Project Managers, when requested and on a timely basis, with the preparation of project initiation forms and/or client cost proposals
  • Reviewed contract provisions and input accurate project information in the accounting database in accordance with the specific contract terms and company policies
  • Maintained billing rates and unit pricing schedules
  • Maintained branch contract invoicing files
  • Coordinated the distribution of reports to Project Managers for their review
  • Tracked contract milestones and updated Project Managers to facilitate project progress.
  • Accurately assessed project revenue and cost calculations, as necessary
  • Effectively presented information in both one-on-one and group situations to Project Managers, senior branch executives, and other clients.

ASSISTANT PROPERTY MANAGER

DANIEL REALTY COMPANY
04.2009 - 10.2010
  • Assisted Property Manager with three Class A Office Buildings to ensure all space management related processes (leasing, construction, and suite availability)
  • Reviewed maintenance service requests, worked with Engineers to prioritize and follow through to completion
  • Reviewed contractor’s bids for work and being responsible for overseeing quality of work
  • Maintained Certificates of Insurance with vendors and tenants
  • Maintained Vendor files, and reviewed the daily Security and Janitorial work orders
  • Conducted impromptu property inspections to identify potential issues and ensure compliance with safety regulations
  • Managed all emergency events, (annual Fire Warden training, notice to all tenants for alarm testing of equipment)
  • Verified and coded all accounts payables
  • Reviewed and resolved open purchase orders
  • Handled tenant lease files and correspondence
  • Monitored Accounts Receivables and handled Aged Delinquencies
  • Served as point-of-contact between residents and building personnel thereby effectively managing daily concerns or inquiries.
  • Tracked reimbursable costs and updated tenants
  • Coordinated move-ins/move-outs ensuring smooth transitions for both tenants and property management
  • Organized community events to foster positive relationships between tenants and build a sense of community within the property.
  • Prepared month-end reports for Regional and Asset Manager
  • Assisted the Project Manager with the annual budget preparations
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Reviewed Rent Reconciliations and Square footage report monthly.

Assistant Property Manager

TAYLOR & MATHIS, INC.
04.2008 - 10.2009
  • Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
  • Enhanced property value by overseeing regular upkeep, repairs, and capital improvement projects.
  • Streamlined rent collection process for improved cash flow and reduced delinquencies.
  • Developed strong relationships with vendors, negotiating favorable contracts for cost-effective services.
  • Taylor & Mathis Property was then sold to the Daniel Realty Company which I maintained until the new management took over.

A/P ACCOUNTANT

TAYLOR & MATHIS, INC.
05.2004 - 04.2008
  • Responsibility entailed large commercial properties in Georgia, such as Georgia Pacific, Sugarloaf, TownPark & Stonecrest with all aspects of A/P Accounting
  • Processed twice weekly check runs for vendor payments, recorded wire transfers, vendor inquiries, and report preparation for external auditors
  • Effectively managed high-volume invoices, ensuring timely payment and data accuracy.
  • Conducted thorough audits on accounts payable records, identifying discrepancies and resolving issues promptly.
  • Collaborated with other departments to ensure accurate expense allocation for financial reporting.
  • Promoted to Assistant Property Manager for the Georgia 400 Center in 2008 when Taylor & Mathis managed the property.

Education

Business -

Wilbur Cross High School

Skills

  • Workflow Optimization
  • Meeting planning
  • Research
  • Office Administration
  • Appointment Scheduling
  • Invoice Processing
  • Expense Reporting
  • Proofreading
  • Accounting Support
  • Database Management
  • Data Entry
  • Customer Service

Personal Break

2021- present, Due to the pandemic and loss in sales, AD&S had to lay off many employees in the company. I took this time to reevaluate my future. Enjoyed the opportunity of being a full-time caregiver for my new grandchild. However, now I am eager to return to work, seeking a company where I can contribute and utilize my skills in a remote-work from home position.

References

Available Upon Request

Training

  • BOMA -Property Management Courses
  • Office Management & Planning

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