Katherine Marquez
Boynton Beach
Summary
Medical Assistant and Phlebotomist with strong skills in patient care and administrative tasks. Demonstrated expertise in monitoring vital signs, administering injections and vaccines, and collecting specimens while maintaining high hygiene standards. Bilingual communication abilities improve patient interactions and streamline office operations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Concierge
Eau Palm Beach Resort & Spa
Manalapan
12.2023 - 01.2026
- Coordinated special requests and arrangements for VIP guests seamlessly.
- Assisted over 60 clients per shift, ensuring a smooth and professional experience through clear communication, attention to detail, and a focus on comfort and care.
- I maintained a clean, organized environment, supported client needs promptly, and consistently upheld high standards of hygiene and professionalism, skills directly transferable to a clinical setting.
Patient Care Representative
Call 4 Health
Delray Beach
06.2023 - 11.2023
- Managed high call volumes of up to 100 calls per shift, efficiently gathering and documenting patient information to enhance communication within care team.
- Managed patient inquiries and provided accurate information about healthcare services.
- Coordinated with staff, triage nurses, and physicians to facilitate timely patient care while ensuring confidentiality and compliance with HIPAA regulations.
- Coordinated appointment scheduling and ensured efficient patient flow in the office.
- Assisted patients with insurance verification and benefit explanations.
Education
Associate of Science - Medical Assisting
Palm Beach State College
Lake Worth, FL05-2026
Medical Assisting Internship
Baptist Health Primary Care
Delray Beach, FL04-2026
High School Diploma -
Boynton Beach Community High School
Boynton Beach, FL05-2022
Skills
- Patient care and communication
- Bilingual in Spanish and English
- Scheduling and appointment coordination
- Electronic health records (EHR) management
- Vital signs monitoring
- Administering injections and vaccines under supervision
- Phlebotomy and specimen collection
- Venipuncture techniques
- Capillary puncture skills
- Specimen handling and labeling
- Specimen transport procedures
- Microsoft Office proficiency
- Medical terminology expertise
Certification
- Certified Phlebotomy Technician (CPT) Certification
- BLS Certification
- CPR Certification
Timeline
Concierge
Eau Palm Beach Resort & Spa
12.2023 - 01.2026
Patient Care Representative
Call 4 Health
06.2023 - 11.2023
Associate of Science - Medical Assisting
Palm Beach State College
Medical Assisting Internship
Baptist Health Primary Care
High School Diploma -
Boynton Beach Community High School