KATHERINE MARROQUIN
Summary
Bilingual MRI Technologist with 12 years of extensive experience in the medical field and a recent graduate of Magnetic Resonance Imaging Associates. Seeking to leverage clinical expertise and strong interpersonal skills in a growth-oriented imaging center. Committed to enhancing patient care and contributing to team success while further developing professional capabilities.
Overview
13
13
years of professional experience
1
1
Certification
Work History
PATIENT ACCESS REPRESENTATIVE
ADVENTIST HEALTH- QUEST IMAGING
10.2015 - Current
- Streamlined patient check-in and registration, enhancing operational efficiency and reducing wait times.
- Conducted patient intake and eligibility assessments, utilizing problem-solving skills to determine coverage and address financial responsibilities.
- Verified insurance eligibility and benefits for patients, ensuring accurate coverage information.
- Facilitated communication by handling patient inquiries and providing translation services in Spanish, improving patient experience and access to care.
- Secured patient information and adhered to HIPAA regulations, ensuring the protection of confidential medical records and fostering a culture of privacy compliance.
- Ensured high-quality customer service, improving overall patient satisfaction and experience.
- Worked closely with medical staff to maintain efficient operational workflow during patient care.
MRI EXTERN
RADNET RIVERWALK
01.2025 - 08.2025
- Performed a range of routine MRI imaging procedures, demonstrating technical proficiency and attention to detail under the supervision of a certified MRI Technologist.
- Operated MRI equipment in compliance with safety protocols and established procedures to provide accurate imaging.
- Monitored patient conditions during scans to maintain safety and comfort.
- Prepared patients for MRI scans by explaining procedures and ensuring comfort.
- Screened incoming patients and visitors to ensure a safe and secure environment in compliance with healthcare safety protocols.
- Ensured confidentiality of patient information by strictly adhering to HIPAA privacy standards, fostering patient trust and safety.
- Educated patients on MRI processes, addressing concerns and answering questions promptly.
- Adhered to HIPAA regulations while handling confidential patient information.
- Cleaned and sanitized MRI equipment according to hospital standards regularly.
FRONT DESK COORDINATOR
TERRIO PHYSICAL THERAPY
05.2013 - 10.2015
- Provided professional front desk support by greeting patients, screening calls, scheduling and confirming appointments, and coordinating referrals and authorizations.
- Coordinated patient scheduling and appointment management to enhance clinic operations.
- Facilitated patient completion of intake forms and verified insurance information to support efficient check-in process.
- Delivered patient-centered service by collecting payments, translating for patients and therapists, and maintaining an organized, welcoming front office environment.
- Managed patient records by preparing new charts, maintaining accurate files, auditing authorizations and referrals, and distributing reports and correspondence to clinical staff.
- Liaised with healthcare providers to streamline patient care transitions.
- Maintained accurate patient records in electronic health record systems daily.
Education
CBD COLLEGE- MAGNETIC RESONANCES IMAGING ASSOCIATES - MAGNETIC RESONANCES IMAGING ASSOCIATES
CBD COLLEGE
HIGH SCHOOL DIPLOMA -
CABRILLO HIGH SCHOOL
Skills
- MRI Technologist
- Radiology procedures
- Patient care
- HIPAA compliance
- Bilingual
- Interpersonal skills
Certification
- ARRT Magnetic Resonance Imaging Technologist
Timeline
MRI EXTERN
RADNET RIVERWALK
01.2025 - 08.2025
PATIENT ACCESS REPRESENTATIVE
ADVENTIST HEALTH- QUEST IMAGING
10.2015 - Current
FRONT DESK COORDINATOR
TERRIO PHYSICAL THERAPY
05.2013 - 10.2015
CBD COLLEGE- MAGNETIC RESONANCES IMAGING ASSOCIATES - MAGNETIC RESONANCES IMAGING ASSOCIATES
CBD COLLEGE
HIGH SCHOOL DIPLOMA -
CABRILLO HIGH SCHOOL