Katherine Martin
Amarillo
Summary
Detail-oriented Administrative Professional with strong experience in vendor communication, report management, event coordination, and executive support. Skilled in Microsoft Office, travel planning, and customer relations with a proven ability to manage multiple priorities and deliver accurate results under tight deadlines. Adept at supporting sales teams, preparing presentations, and fostering effective internal and external communication. Highly adaptable, reliable, and committed to contributing to organizational success.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Estimator
Regency Mill Services
04.2024 - Current
- Prepared detailed and budget-conscious estimates for new construction, equipment installations, repairs, and breakdown projects across industrial and agricultural sectors.
- Maintained strong vendor relationships to obtain timely and competitive quotes for materials, equipment, and subcontracted services.
- Worked closely with project managers to align estimates with field conditions, jobsite requirements, and customer expectations.
- Managed vendor and customer relationships to gather quotes, clarify scopes, and support job planning
- Issued purchase orders, tracked costs, and monitored job profitability alongside project managers.
Executive Assistant
Plains Plumbing
07.2023 - 04.2024
- Estimated boiler projects from start to finish, including gathering vendor quotes, coordinating timelines, and preparing detailed proposals for customers.
- Oversaw customer billing from start to final approval, ensuring accuracy before distribution and resolving invoice issues.
- Managed inventory organization and warehouse efficiency to support safety, accessibility, and interdepartmental needs.
- Supervised daily operations of two secretaries and provided cross-functional administrative support as needed.
Administrative Assistant
Plains Plumbing
07.2021 - 07.2023
- Handled customer invoicing and maintained accurate records for all service and project billing.
- Managed boiler division inventory, including tracking stock levels, ordering supplies, and ensuring availability for technicians.
- Coordinated travel arrangements for employees, including flights, hotels, and vehicle rentals.
- Scheduled and dispatched service calls, providing prompt and professional customer service.
- Performed purchasing and maintained office supply stock while supporting daily clerical and administrative tasks.
Operations Specialist
Happy State Bank
07.2018 - 03.2021
- Spearhead online account troubleshooting for customers, increase account retention rates by providing exceptional customer service.
- Cross-trained on multi-departmental operations, such as records research, legal, business banking, and card fraud.
- Provided primary customer support to internal and external customers.
Graduate Assistant
Tarleton State Unversity
12.2016 - 06.2017
- Greeted incoming office visitors, answered questions and directed individuals to office locations.
- Supported department members with administrative, research and academic assistance
- Liaised between faculty and students to answer questions and optimize faculty time.
- Developed and managed organized, orderly student databases and tracking systems.
Education
Master of Arts - Communication Studies
Tarleton State University
Fort Worth, TX05-2017
Skills
- Microsoft Office Suite
- Microsoft Teams
- Google Suite
- Quickbooks
- Inventory Software
- Calendar Management
- Expense Reporting
- Travel Coordination
- Flexibility and Adaptability
Certification
- CNP - Certified Notary Public
Timeline
Estimator
Regency Mill Services
04.2024 - Current
Executive Assistant
Plains Plumbing
07.2023 - 04.2024
Administrative Assistant
Plains Plumbing
07.2021 - 07.2023
Operations Specialist
Happy State Bank
07.2018 - 03.2021
Graduate Assistant
Tarleton State Unversity
12.2016 - 06.2017
Master of Arts - Communication Studies
Tarleton State University
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